Director of Food and Beverage

Pyramid Global Hospitality•Chatham, MA

4d•$160,000 - $165,000•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence. #PGH-CBI What you will have an opportunity to do: The Director of Food & Beverage is responsible for but not limited to providing leadership and management in all areas of food and beverage, dining outlets, and staff. In addition, the Director is responsible for meeting the objectives and standards set forth by the Resort including Forbes Five-Star Standards, Preferred Legend, and AAA. Responsible for obtaining maximum results in the utilization and appearance of the food and beverage outlets, the quality levels, performance, and standards of service. Heavy emphasis on Forbes service standards to include training, auditing, and accountability. Coordinate the development, interpretation and implementation of operating procedures,training programs, work schedules, rules and regulations for the food and beverage staff. Manage all labor costs, budgeting, purchasing, inventory, and maintenance of all food and beverage equipment and supplies. Develop new and analyze existing procedures to provide quality services and increase guest satisfaction Handle guest requests and concerns Develop and maintain effective communications between all operating departments. What are we looking for? Requirements: Three to five years experience as Food and Beverage Director with high volume banquet business, expertise in budgeting, forecasting and capital expenditures. Experience in a Forbes 4/5 Star luxury property strongly preferred College education or equivalent, hotel or business administration degree preferred Organizational skills to function effectively with attention to detail while meeting established deadlines Excellent computer skills. Experience with Excel, Outlook, Open Table, and Delphi preferred Work in a fast-paced and busy environment Communicate effectively in English, both in oral and written form Must have excellent interpersonal skills Must be able to stand for long periods of time Current TIPS Alcohol Certification or comparable alcohol service certification Compensation: $160,000.00 - $165,000.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

Requirements

Three to five years experience as Food and Beverage Director with high volume banquet business, expertise in budgeting, forecasting and capital expenditures.
College education or equivalent, hotel or business administration degree preferred
Organizational skills to function effectively with attention to detail while meeting established deadlines
Excellent computer skills.
Work in a fast-paced and busy environment
Communicate effectively in English, both in oral and written form
Must have excellent interpersonal skills
Must be able to stand for long periods of time
Current TIPS Alcohol Certification or comparable alcohol service certification

Nice To Haves

Experience in a Forbes 4/5 Star luxury property strongly preferred
Experience with Excel, Outlook, Open Table, and Delphi preferred
hotel or business administration degree preferred

Responsibilities

Providing leadership and management in all areas of food and beverage, dining outlets, and staff.
Meeting the objectives and standards set forth by the Resort including Forbes Five-Star Standards, Preferred Legend, and AAA.
Obtaining maximum results in the utilization and appearance of the food and beverage outlets, the quality levels, performance, and standards of service.
Heavy emphasis on Forbes service standards to include training, auditing, and accountability.
Coordinate the development, interpretation and implementation of operating procedures,training programs, work schedules, rules and regulations for the food and beverage staff.
Manage all labor costs, budgeting, purchasing, inventory, and maintenance of all food and beverage equipment and supplies.
Develop new and analyze existing procedures to provide quality services and increase guest satisfaction
Handle guest requests and concerns
Develop and maintain effective communications between all operating departments.