About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Requirements

  • Bachelors Degree in Hotel Management or similar field preferred but not mandatory
  • Technical knowledge of Food and Beverage service
  • Knowledge and ability with computer programs, Excel, Word, Outlook preferred but not mandatory
  • Three years experience in all areas of Food and Beverage service and supervision
  • Ability to communicate effectively orally and in writing
  • Knowledge of local, state and federal Health Department standards
  • Knowledge of rules and regulations regarding Alcohol Service

Responsibilities

  • Supervises the hiring, training, and supervises all F&B Managers, part-time, on-call banquet/concessions personnel, assures compliance regarding hiring procedures, grooming, uniform, scheduling, behavioral standards, and ensures submission of electronic payroll information.
  • Monitors and evaluates staff and procedure to assure guests are provided a high level of service, cost effectively. Develops and implements further training in accordance with SMG standards. This position requires Alcohol Service Management training (i.e.; TAM or TIPS).
  • Supervises all aspects of the banquet function as contracted by sales/marketing staff and outlined on the Function Order (B.E.O.). Reports any discrepancies/challenges and offers suggestions to improve customer service.
  • Maintains all food/beverage cost controls (recommends menu price increases and new items).
  • Ensures the completion and distribution of all inventories of all food/beverage written reports in a timely fashion to include: payroll, tip distribution, preparation and signing of banquet checks, labor forecast, and prepares special reports as requested by the Center GM or AGM.
  • Adheres to established inventory control/cash handling procedures for all banquets, bar service and cash food sales and reports any discrepancies to GM or AGM. Is responsible for maintaining catering cash bank / change levels.
  • Assure the contracted linen company, banquet linen pickup weekly and on an as-needed basis with contract laundry.
  • Responsible for coordination of food service equipment maintenance and coordinates any necessary repairs with the Operations Manager and / or Chief Engineer.
  • Makes recommendations to GM regarding new menu items, price increases, and actively seeks new sources of food and beverage revenue.
  • Ensures guest check completion with customer's signature and submits, in a timely fashion, to the Administrative Assistant.
  • Provides creative, cost-effective decoration ideas for buffet/self-service food functions--both on- and off-site).
  • Ensure staff is briefed before every food and beverage function and provides on-going training sessions.
  • Participates in day-by-day catering sales as directed by GM or AGM, attends menu tastings, and weekly administration staff meetings.
  • Is responsible, in conjunction with Executive Chef, for the quality, timeliness, and presentation of all Food and Beverage service.
  • This position is authorized to implement disciplinary action toward team members for policy violations. For major company infractions, such as theft, violence in the workplace, sexual harassment, etc., Human Resources will assist in conducting formal investigations.
  • Has excellent organizational, planning, communication, and inter-personal skills; has ability to undertake and complete multiple tasks. Attention to detail is critical in this position as is being customer-service oriented.
  • Assists GM and AGM with creating annual budget and is responsible for ensuring production within budget parameters.

Benefits

  • Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

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What This Job Offers

Job Type

Full-time

Career Level

Director

Number of Employees

5,001-10,000 employees

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