Director of Food and Beverage, Finger Lakes Gaming

Delaware North Companies • Farmington, NY

65d

About The Position

Delaware North Gaming is hiring a Director of Food and Beverage to join the team at Finger Lakes Gaming in Farmington, New York. As a Director of Food and Beverage, you will be responsible for acting as a strategic and operational leader overseeing the performance, guest experience, and profitability of all food and beverage outlets within a dynamic, high-volume casino environment. If you want a job that provides fast-paced work in a collaborative environment, apply now.

Requirements

• Minimum of 7 years' hospitality management experience.
• Must possess strong communication and listening skills.
• Working knowledge of various software applications, including Microsoft Office Suite and POS systems.
• Ability to effectively deal with internal and external customers and employees with high levels of patience, tact, and diplomacy.
• Established assessment and decision-making skills with proven ability to build relationships and influence at all levels of the organization.
• Excellent time management, organizational, and follow-up skills. Ability to set priorities, organize time, demonstrate initiative, and work independently.
• High energy with effective and influential people skills. Positive attitude and the desire to motivate others.

Nice To Haves

• Experience in a multi-unit gastronomy is preferred.
• Previous experience in large-scale hospitality or related industry preferred.
• Bachelor's degree in business, hospitality, or equivalent subject preferred.

Responsibilities

• Train, develop, and lead associates across the food and beverage teams.
• Motivate associates and ensure they follow company guidelines when providing customer service to guests.
• Establish and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment.
• Ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, and employment guidelines.
• Determine and control staffing levels in an effort to maximize net returns while maintaining guest service levels.
• Verify, prepare, and submit reports and monthly projections as required, as well as ensure effective systems for cash, inventory, and payroll procedures are in place.
• Develop strategic and innovative revenue-generating concepts; be knowledgeable of industry-related trends.
• Communicate and work with the management team to ensure food and beverage departments run efficiently and provide quality products.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees