Director of Food and Beverage - Hilton Cleveland

Hilton•Cleveland, OH

About The Position

Join Hilton Cleveland Downtown as our Director of Food & Beverage and lead a dynamic, high-impact operation at one of the city’s premier hospitality destinations. Connected to the Huntington Convention Center and overlooking Lake Erie, this modern, full-service hotel is a hub for large-scale events, elevated dining, and vibrant social gatherings. In this key leadership role, you’ll oversee a diverse portfolio of restaurants, lounges, and expansive banquet operations while driving innovation, service excellence, and strong financial performance. If you’re a strategic, hands-on leader ready to make your mark in a fast-paced, convention-driven environment, we invite you to bring your expertise to Hilton Cleveland Downtown! As a Director of Food and Beverage, you will direct and organize the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Plan and direct the functions of administration and planning of Food & Beverage department to meet the daily needs of the operation Monitor and, when necessary, develop and implement schedules for the operation of all restaurants, bars, and outlets to achieve a profitable result Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market Implement effective controls of food, beverage, and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses Assist the department managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising, and promotions. Maximize food and beverage department profitability Investigate and resolve food quality and service complaints Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc. Ensure compliance with all Hilton policies and procedures, brand standards that relate to food and beverage, as well as local, state, and federal laws and regulations Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to Hilton policies and procedures

Responsibilities

Direct and organize the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.
Plan and direct the functions of administration and planning of Food & Beverage department to meet the daily needs of the operation
Monitor and, when necessary, develop and implement schedules for the operation of all restaurants, bars, and outlets to achieve a profitable result
Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market
Implement effective controls of food, beverage, and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses
Assist the department managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising, and promotions.
Maximize food and beverage department profitability
Investigate and resolve food quality and service complaints
Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
Ensure compliance with all Hilton policies and procedures, brand standards that relate to food and beverage, as well as local, state, and federal laws and regulations
Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to Hilton policies and procedures

Benefits

Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Career growth and development
Recognition and rewards programs