Director of First Impressions

Hearst•Winston-Salem, NC

30d•Onsite

About The Position

WXII 12 and the Triad CW is looking for a Director of First Impressions. As the executive assistant to the President and General Manager, you will not only be the first point of contact for those entering that office, but you will also work as the front-line receptionist for the entirety of the operation. This is an in-person job designed for someone that enjoys people, believes in advocacy and service, and wants to learn daily about the role of broadcasters in our community. Values in Action At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That’s why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.

Requirements

Previous Customer Service or Receptionist experience preferred
Effective use of the Microsoft Office suite and general computer skills is required along with a genuine interest in learning new skills

Nice To Haves

Familiarity with the Cisco switchboard console is a plus

Responsibilities

Management of guests, vendors, in-coming mail, deliveries and the distribution of receivables.
Support all departments with packaging and shipping via company portal.
Engage with community partners and our neighbors, in person and on the phone, directing them to the appropriate department and answering their questions and concerns with empathy and professionalism
Various administrative duties supporting the GM’s desk, including travel and entertainment arrangements and communications with staff and guests
Daily updating of FCC required reporting.
Maintain general office and breakroom (hospitality) supplies, coordinate in-house events and other tasks as needed
In-person attendance is required