Director of Finance & Operations

WELLSPRING INC • Bangor, ME

3d

About The Position

The Director of Finance & Operations is a senior leadership role responsible for ensuring the financial health, operational integrity, and regulatory compliance of a non-profit, community-based, Substance Use Treatment Organization. This position provides strategic and hands-on leadership across finance, operations, facilities, technology, and risk management in a highly regulated, Medicare and Mainecare-funded environment.
The Director of Finance & Operations reports to the Executive Director and partners closely with clinical leadership, and the Board of Directors to support sustainable service delivery across the full continuum of care, including residential treatment, medically supervised withdrawal management, and outpatient services.

Requirements

• Bachelor’s degree in finance, accounting, business administration, healthcare administration, or related field
• Seven to ten (7–10) years of progressively responsible experience in senior-level financial and/or operational management, preferably within nonprofit healthcare, or behavioral health organizations.
• Strong knowledge of Medicare/Mainecare reimbursement and compliance
• Experience with audits, budgeting, financial modeling, and multi-program operations
• Familiarity with regulatory frameworks impacting substance use treatment and behavioral health services
• Proven ability to manage complex systems while supporting mission-driven clinical work
• Systems thinking and strategic planning
• Financial acumen and analytical rigor
• Regulatory and compliance expertise
• Collaborative leadership style
• Strong written and verbal communications
• Ability to balance long-term strategy with day-to-day operational demands

Responsibilities

• Financial Leadership & Sustainability
• Lead annual budgeting, forecasting, and long-range financial planning aligned with organizational strategy and Medicaid reimbursement realities
• Monitor cash flow, reserves, and revenue trends; identify financial risks and mitigation strategies
• Oversee Medicare/Mainecare billing systems, reimbursement cycles, and payer compliance
• Prepare financial reports and dashboards for senior leadership and the Board of Directors
• Coordinate annual audits, cost reports, and external financial reviews
• Support grant and contract budgeting, financial reporting, and funder compliance
• Operational & Infrastructure Oversight
• Oversee organizational operations supporting residential, withdrawal management, and outpatient programs
• Lead facilities management, capital planning, maintenance, and vendor relationships
• Ensure operational readiness for licensing, inspections, and audits (e.g., DHHS, CMS, OBH)
• Develop and maintain fiscal policies, procedures, and internal controls
• Support program leaders in aligning staffing models, workflows, and resources with clinical and regulatory requirements
• Compliance, Risk & Governance
• Ensure compliance with federal and state regulations, payer requirements, and contractual obligations
• Oversee organizational risk management, insurance coverage, and incident response coordination
• Support Board committees related to finance
• Track and prepare for policy and payment reforms impacting behavioral health services
• Technology & Systems
• Oversee financial systems, EHR, billing platforms, and internal technology infrastructure
• Lead system improvements to enhance efficiency, data integrity, reporting, and compliance
• Partner with clinical and administrative teams to align technology with service delivery needs
• Leadership & Supervision
• Supervise finance, billing, administrative, and facilities staff
• Contribute as a key member of the senior leadership team, supporting organizational strategy and change management
• Foster a culture of accountability, collaboration, and continuous improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Director