Director of Field Automation

Nextracker Inc.•Folsom, CA

53d

About The Position

We're seeking a visionary and execution-driven Director of Field Automation to lead the integration of our advanced inspection technologies, including inspection and module washing robots, drones, AI-enabled cameras, soiling sensors, and other data measurement and collection devices-into scalable service offerings for solar facility owners and operators. This role bridges technical innovation with customer-facing impact, ensuring our pricing, reporting, and positioning clearly communicating the value we deliver. You'll collaborate cross-functionally with Sales, Product Marketing, and Customer Success to define, refine, and evangelize solutions that drive operational excellence and customer satisfaction. From field deployment strategy to data-driven reporting, you'll be instrumental in shaping how our automation tools translate into actionable insights and measurable ROI for our clients.

Requirements

Bachelors degree in Engineering or equivalent
10+ years in field operations, automation, or technical product strategy-preferably in solar, energy, or industrial services.
Proven success in translating complex technologies into customer-facing solutions.
Strong understanding of robotics, AI vision systems, drone operations, and environmental sensors.
Executive-level communication skills with ability to influence across departments.
Experience with pricing strategy, reporting frameworks, and customer engagement models.
Strategic thinker with hands-on execution ability.

Responsibilities

Lead the development of service packages and reporting frameworks powered by field automation tools.
Translate technical capabilities into customer-centric value propositions.
Partner with Sales to align pricing and positioning with customer needs and market trends.
Work with Product Marketing to craft messaging that highlights differentiation and impact.
Coordinate with Customer Success to ensure service delivery meets expectations and drives retention.
Define field automation deployment protocols and performance benchmarks.
Oversee integration of inspection data into customer-facing reports and dashboards.
Gather feedback from clients and field teams to inform product and service evolution.
Monitor competitive landscape and emerging technologies to maintain strategic advantage.
Manage relationships with third-party drone operators, sensor providers, and automation partners.
Support training and enablement for internal teams on automation tools and workflows.