Facility Management - Director of Facility Operations

Discovery Behavioral HealthIrving, TX
5d$90,000 - $110,000Onsite

About The Position

Director of Facility Operations plans, organizes, develops, and directs the overall operation of Housekeeping, Maintenance, and Environmental Departments; overseeing upgrades and ongoing projects as related to the physical plant and will provide quality assurance of their assigned tasks to assure that the facility is maintained in a clean, safe and comfortable manner. This role will work closely with the Director of Quality Management to maintain consistency, compliance, and a high aesthetic standard across all properties. This role requires very strong organizational skills, initiative, and follow-through.

Requirements

  • Actively seeks new ways to improve our facility spaces for both client and staff use.
  • Ability to prioritize projects with an emphasis on health and safety and client-facing issues.
  • Pays close attention to detail, accuracy, and completeness.
  • Maintains a high level of productivity and self-direction.
  • Ability to remain flexible and adapt to changing situations.
  • Ability to motivate and inspire peers and subordinates alike.
  • Excellent Organizational skills and Great Customer Service
  • Strong ability to prioritize and multitask
  • Strong computer knowledge and communication skills
  • Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the patients served.
  • Must be knowledgeable of practices and procedures, as well as laws, regulations and guidelines governing these functions in the facility.
  • Must maintain the care and use of supplies, equipment, etc., the appearance of housekeeping areas, and must perform regular inspections of patient rooms/units for sanitation, order, safety, and proper performance of assigned duties.
  • Must be able to read, write, speak and understand the English language.
  • Knowledge of crisis management and therapeutic intervention
  • Knowledge of addiction, co-occurring disorders and dual diagnosis, as well as 12-Step programs
  • Effective written, oral, and computer skills, including presentations
  • Organizational, time management, and problem-solving skills
  • Ability to work effectively as a member of a competent multidisciplinary team.
  • Due to the nature of our business, we need a compassionate understanding person with a can-do attitude. A Team player with:
  • Bachelor’s Degree or Master’s degree preferred
  • 5 or more years’ experience in a supervisory capacity in a hospital or medical setting
  • Minimum of 4 years in sobriety

Nice To Haves

  • Training in environmental control practices and procedures is preferred

Responsibilities

  • Responsible for regular facility inspections for quality assurance
  • Prepares presentations to management to gain project approval
  • Develops and maintains relationships with internal/external vendors
  • Manages projects to deliver expected service levels within a prescribed budget
  • Supports site-wide infrastructure and facility improvement projects, ranging from operational efficiency to ensuring that facilities meet State and Joint Commission regulations as well as Discovery Behavioral Health standards
  • Create and monitor preventative maintenance programs
  • Must be hands-on with a sense of the desired facility aesthetic
  • Must be able to multi-task and consistently re-prioritize projects to best serve our clients
  • Attends mandatory staff meetings and trainings
  • Consistency with carrying out rules of the program as established by Discovery Behavioral Health
  • Maintain a positive attitude, assisting co-workers whenever possible
  • Become familiar with all policies and procedures (Company, State, Federal, and Regulatory)
  • Assist in developing and maintain written departmental policies and procedures.
  • Assist in developing and maintaining written job descriptions and performance evaluations
  • Assist assigned developments with departmental policies, procedures, equipment, supplies, etc.
  • Review, revise, and interpret the departmental policies and procedures when necessary.
  • Coordinate policies, procedures, equipment, supplies, etc.
  • Review, revise, and interpret the departmental policies and procedures when necessary.
  • Inspect storage rooms, utility/janitorial closets, etc. for upkeep and supply control.
  • Participate in facility surveys/inspections made by authorized government agencies.
  • Review and develop a plan(s) of action for any/all deficiencies noted during survey inspections.
  • Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc.
  • Serve on, participate in and attend various committees of the facility as designated by established policies and procedures.
  • Determine departmental staffing needs and assist in hiring the required number of personnel.
  • Schedule department work hours (including vacation and holiday schedules), personnel, work assignments, cleaning schedules, etc., to expedite work.
  • Counsel/discipline personnel as requested or necessary.
  • Review complaints and grievances made or filed by department personnel.
  • Make daily rounds to ensure that personnel are performing required duties and to assure that appropriate procedures are being rendered to meet the needs of the facility.
  • Ensure that the facility is maintained in a clean and safe manner for patient comfort and convenience by assuring that necessary equipment and supplies are maintained and operable to perform necessary duties and services.
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