Director of Facility Excellence

Lakeshore Sport & Fitness • Chicago, IL

31d

About The Position

We're looking for a hands-on leader to oversee our facility operations and hospitality teams across multiple club locations. This role is about people leadership and project management — you'll hire, develop, and lead teams in both maintenance and guest services while ensuring our facilities run smoothly and our members have exceptional experiences. Success in this role requires strong organizational skills, attention to detail, forward-thinking planning, and the ability to manage people and prioritize tasks effectively. You don't need to be the most technical person in the room, but you do need to think like a project manager — breaking down complex problems, delegating smartly, and getting things done. You'll partner closely with club leadership to maintain high standards, anticipate needs, and execute initiatives with minimal disruption to operations. We offer great pay and benefits (401k, health insurance, childcare, and more) and a culture where your ideas matter and you can make a real impact. Responsibilities range from managing preventive maintenance schedules and coordinating repairs to elevating member service standards and leading facility improvement projects.

Requirements

• people leadership
• project management
• facility operations
• hospitality standards
• task prioritization
• vendor coordination
• communication
• problem-solving
• preventive maintenance
• budget management
• organizational skills
• attention to detail
• forward-thinking planning
• ability to manage people
• ability to prioritize tasks effectively

Responsibilities

• managing preventive maintenance schedules
• coordinating repairs
• elevating member service standards
• leading facility improvement projects

Benefits

• 401k
• health insurance
• childcare

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 251-500 employees