Director of Facilities

Oaklawn•Hot Springs, AR

About The Position

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. The Facilities Director is responsible for directing and coordinating the overall activities of the Facilities, Grounds and Maintenance Departments to ensure that Company is able to deliver an excellent guest experience by maintaining our Core Values of Clean, Safe, Friendly and Fun. He/She maintains all company properties, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs.

Requirements

Must be at least 21 years of age.
Bachelor's degree (B.A./B.S.) in electrical or mechanical engineering (or related field) from four-year college or university is preferred; -or- Five to ten years related experience and/or training; or equivalent combination of education and experience.
Prior leadership experience required.
Must have a working knowledge of Electrical, Plumbing, HVAC and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears; trade license is preferred.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be proficient in Microsoft applications (Excel, Word, and Outlook).
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Must be well organized and have strong communication skills.
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Must be able to read and interpret plans and specifications.
Ability to think critically and apply outcomes as necessary.
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Must possess a valid driver’s license and have acceptable driving history as determined by Oaklawn’s auto insurance carrier.

Responsibilities

Responsible for directing the overall operations and staff of the Facilities department who oversee installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution.
Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives.
Reports budget concerns / deviations to the Executive Management / GM.
Conducts a daily inspection of the property to ensure that it is clean, attractive and fully functional.
Implements immediate remediation of problems.
Schedules repair, maintenance and installation of machines, tools and equipment to ensure continuous operations.
Works with outside vendors for cost effect solutions for repairs, upgrades, projects, etc.
Develops, implements and monitors preventive maintenance programs in conjunction with maintenance staff.
Oversees all sanitation processes and procedures including rodent and pest control.
Acts as a liaison between Architects, Designers, Subcontractors, building officials and Executive Management on internal engineering projects.
Inspects completed work for conformance to blueprints, specifications and quality standards.
Directs landscaping activities as required.
Develops plans to meet and serve expanding facility needs.
Responsible for aspects of OSHA compliance at the facility.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
Ensures customer service standards are followed by all team members and addresses issues as they arise.
Responsible for the overall achievement of department customer service goals.
Confers regularly with management to resolve maintenance problems and to recommend measures to improve operations and conditions of machines and equipment.
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
Maintains strict confidentiality in all departmental and company matters.
Other duties as required.
Responsible for staff development and training programs.
Responsible for rewards and recognition program to maximize employee engagement.
Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
Determines work procedures and expedites workflow.
Responsible for employee performance (disciplining, coaching, counseling).