Director of Facilities

Trolley Hospitality Companies • Norfolk, VA

2d

About The Position

As the Director of Facilities, you will lead Trolley Hospitality's facilities and fleet operations, ensuring safe, reliable, and cost-effective performance across all locations. You will serve as a strategic partner to senior leadership while remaining closely connected to day-to-day operational needs. In addition to overseeing ongoing facilities and fleet functions, this role will play a critical role in the planning and execution of a major new building construction project slated for 2026. The Director of Facilities will provide on-the-ground oversight and act as a local representative in the Hampton Roads area, ensuring consistent presence, coordination with contractors and partners, and timely, informed decision-making throughout the build process.

Requirements

• 5+ years of supervisory experience in multi-location facilities management
• Solid understanding of HVAC, plumbing, electrical systems, and building codes
• Strong understanding of local, state, and federal building codes, regulations, and compliance standards
• Proven experience in vendor negotiation and contract management
• Strong project management skills with ability to lead cross-functional initiatives
• Proficiency in maintenance tracking systems and fleet management software
• Familiarity with MS Office and various business software
• Ability to travel extensively (50+% of time) between Richmond and Hampton Roads locations

Nice To Haves

• Bachelor's degree in Facilities Management, Construction Management, Logistics, or related field is preferred
• Working knowledge of automotive systems, preventive maintenance, and vehicle lifecycle management a plus
• IFMA Facilities Management (CFM/FMP) credentials preferred
• OSHA and EPA compliance certifications a plus

Responsibilities

• Providing strategic direction for facilities operations, policies, and budgets
• Overseeing all company facilities, including service calls, preventive maintenance, and asset management
• Building, mentoring, and leading high-performing facilities and fleet teams
• Ensuring safety, regulatory compliance, and successful inspections across all locations
• Managing repairs, renovations, vendors, and contracted services
• Leading facility design, construction, and transition projects from planning through closeout
• Overseeing the corporate fleet, including preventive maintenance, compliance, and cost optimization
• Leveraging data and telematics to improve uptime, safety, and operational efficiency
• Championing a strong safety culture and continuous improvement mindset

Benefits

• Competitive pay
• Paid holidays and PTO
• Medical, Dental, and Vision insurance plans available
• 401(K) retirement plan and company match after 1 year of employment
• Company paid Life Insurance and Short-Term Disability
• Employee Assistance Program (EAP)
• Gym membership discount
• Free staff lunch every weekday
• Employee discounts across all Trolley House Hospitality brands
• Company vehicle or vehicle allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Director