Director of Facilities & Operations

Bok Tower Gardens•Lake Wales, FL

1d•$110,000

About The Position

The Director of Facilities & Operations provides strategic and operational leadership for all facilities, infrastructure, and physical assets across Bok Tower Gardens’ campus. This role ensures buildings, historic structures, infrastructure systems, equipment, and grounds are maintained safely, efficiently, and to the highest standards in support of the Gardens’ mission. The Director oversees Facilities Maintenance and Custodial Services and collaborates with senior leadership to support long-term planning, preservation of historic assets, and overall operational excellence. AREAS OF OVERSIGHT Facilities Maintenance Responsible for the maintenance, repair, and preventative care of all buildings, infrastructure, vehicles, and equipment, including HVAC, electrical, plumbing, utilities, and grounds. Ensures accurate maintenance records, asset documentation, and lifecycle tracking are maintained. Custodial Services Responsible for daily campus readiness, cleanliness, sanitation, and waste removal to ensure a safe, welcoming environment for staff, guests, and general operations.

Requirements

Bachelor’s degree in engineering, facilities management, building trades, or related field, and Ten (10) or more years of progressively responsible facilities or physical plant management experience, including at least five (5) years in a supervisory role, or An equivalent combination of education and experience
Five (5) or more years of experience using Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
Five (5) or more years of experience using a Computerized Maintenance Management System (CMMS)
Experience with operational planning, budgeting, and capital planning
Strong knowledge of facilities management and building systems (architectural, mechanical, electrical, plumbing)
Familiarity with applicable building codes and regulatory requirements
Strong project management, organizational, and leadership skills
Effective reporting, analytical, and communication skills
Ability to develop and maintain organized file systems and historical records
Proficiency with Microsoft Office and CMMS platforms
Ability to communicate technical and strategic information to diverse audiences
Physically able to perform site inspections and oversight activities
Employment is contingent upon successful completion of background screening, drug testing, and credit check, as applicable.

Nice To Haves

Relevant professional certification (e.g., Certified Facility Manager – CFM) preferred

Responsibilities

Contribute to strategic and operational planning by assessing facilities needs and recommending solutions
Participate in senior leadership planning and strategy meetings
Collaborate with the President and Department Heads to coordinate resources and prioritize facilities care
Prepare and present departmental reports to the Board of Directors
Develop and oversee preservation programs for historic buildings and structures
Develop, manage, and track operating and capital budgets
Prepare capital requests and maintain a long-range capital improvement plan using life-cycle asset management practice
Procure equipment and services and oversee vendor and contractor performance
Develop and implement policies, standards, and guidelines related to facilities, maintenance, sustainability, and energy use
Prepare project specifications, estimate, and bid documents and oversee contractor work
Serve as liaison with contractors, consultants, utilities, and regulatory agencies
Develop and oversee preventative maintenance, renovation, sustainability, and energy management programs
Ensure compliance with federal, state, and local laws and regulations (OSHA, ADA, safety standards)
Maintain accurate records, plans, inventories, and schedules using a CMMS or similar system
Serve on the Gardens’ Safety Committee
Perform other related duties as assigned