Director of Facilities & Operations

Bok Tower Gardens, Inc.Lake Wales, FL
2d

About The Position

The Director of Facilities & Operations provides strategic and operational leadership for all facilities, infrastructure, and physical assets across Bok Tower Gardens’ campus. This role ensures buildings, historic structures, infrastructure systems, equipment, and grounds are maintained safely, efficiently, and to the highest standards in support of the Gardens’ mission. The Director oversees Facilities Maintenance and Custodial Services and collaborates with senior leadership to support long-term planning, preservation of historic assets, and overall operational excellence.

Requirements

  • Bachelor’s degree in engineering, facilities management, building trades, or related field, and
  • Ten (10) or more years of progressively responsible facilities or physical plant management experience, including at least five (5) years in a supervisory role, or
  • An equivalent combination of education and experience
  • Five (5) or more years of experience using Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
  • Five (5) or more years of experience using a Computerized Maintenance Management System (CMMS)
  • Experience with operational planning, budgeting, and capital planning
  • Strong knowledge of facilities management and building systems (architectural, mechanical, electrical, plumbing)
  • Familiarity with applicable building codes and regulatory requirements
  • Strong project management, organizational, and leadership skills
  • Effective reporting, analytical, and communication skills
  • Ability to develop and maintain organized file systems and historical records
  • Proficiency with Microsoft Office and CMMS platforms
  • Ability to communicate technical and strategic information to diverse audiences
  • Physically able to perform site inspections and oversight activities
  • Employment is contingent upon successful completion of background screening, drug testing, and credit check, as applicable.

Nice To Haves

  • Relevant professional certification (e.g., Certified Facility Manager – CFM) preferred

Responsibilities

  • Contribute to strategic and operational planning by assessing facilities needs and recommending solutions
  • Participate in senior leadership planning and strategy meetings
  • Collaborate with the President and Department Heads to coordinate resources and prioritize facilities care
  • Prepare and present departmental reports to the Board of Directors
  • Develop and oversee preservation programs for historic buildings and structures
  • Develop, manage, and track operating and capital budgets
  • Prepare capital requests and maintain a long-range capital improvement plan using life-cycle asset management practice
  • Procure equipment and services and oversee vendor and contractor performance
  • Develop and implement policies, standards, and guidelines related to facilities, maintenance, sustainability, and energy use
  • Prepare project specifications, estimate, and bid documents and oversee contractor work
  • Serve as liaison with contractors, consultants, utilities, and regulatory agencies
  • Develop and oversee preventative maintenance, renovation, sustainability, and energy management programs
  • Ensure compliance with federal, state, and local laws and regulations (OSHA, ADA, safety standards)
  • Maintain accurate records, plans, inventories, and schedules using a CMMS or similar system
  • Serve on the Gardens’ Safety Committee
  • Perform other related duties as assigned
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