Director of Facilities & Maintenance
About The Position
The Director of Facilities & Maintenance is responsible for establishing, standardizing, and overseeing maintenance and janitorial operations across the organization’s portfolio of communities in South Florida. This role ensures all properties are maintained to the highest standards of safety, cleanliness, and operational efficiency. The Director provides hands-on leadership and strategic direction to management, maintenance, and janitorial teams, develops Annual Operating Calendars, and implements comprehensive preventative maintenance programs. This position also requires periodic direct coverage and involvement in maintenance activities based on operational needs and staffing levels.
Requirements
- Active Florida Community Association Manager (CAM) License required
- Bilingual (English/Spanish) required
- High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred
- Minimum 5–7 years of experience in facilities management, maintenance operations, or property management
- Experience overseeing multi-site or portfolio-based operations strongly preferred
Responsibilities
- Lead, train, and support onsite maintenance and janitorial personnel to ensure consistent performance and adherence to company standards
- Assist with onboarding and training of all new maintenance and janitorial associates in partnership with community management
- Establish clear expectations, accountability measures, and performance standards across all sites
- Foster a culture of ownership, responsiveness, and continuous improvement
- Develop and implement Annual Operating Calendars for each community, including preventative maintenance and cleaning schedules
- Establish and enforce standardized maintenance and janitorial procedures across the portfolio
- Ensure proper execution of preventative maintenance programs for all major building systems (HVAC, plumbing, electrical, life safety, etc.)
- Perform periodic hands-on maintenance work as needed based on staffing and operational demands
- Cover open role shifts for maintenance and janitorial to support site performance during staffing gaps
- Conduct routine site inspections to evaluate property conditions, cleanliness, and maintenance performance
- Identify deficiencies and implement corrective action plans in collaboration with onsite teams and management
- Evaluate and establish inventory controls for supplies
- Ensure all work performed meets company standards and client expectations
- Maintain an operating environment that supports high resident satisfaction, as measured through feedback and surveys
- Establish a network of reliable qualified vendors for all service needs
- Establish bulk purchase arrangements for purchasing site supplies
- Solicit bids, evaluate proposals, and recommend qualified vendors
- Oversee contractor performance and ensure compliance with scope, quality standards, and contractual obligations
- Review and approve vendor work for satisfactory completion prior to payment authorization
- Partner with managers and onsite teams on vendor-related decisions
- Assist in the preparation of staffing budgets
- Assist and oversight of maintenance budgets
- Monitor supply inventory and ensure timely procurement of materials and equipment
- Identify opportunities for cost control and operational efficiency
- Ensure all maintenance and janitorial operations comply with applicable safety regulations, OSHA standards, and company policies
- Conduct regular safety inspections and reinforce best practices with onsite teams
- Support recurring training initiatives focused on workplace safety and risk mitigation
- Maintain accurate records of maintenance activities, inspections, repairs, and inventory
- Prepare and present operational reports, including property condition assessments, budget considerations, and performance metrics
- Track trends and recommend improvements based on data and field observations
- Partner with Community Association Managers and Board Members to align operational execution with client expectations
- Respond promptly to operational issues and maintenance needs to minimize disruption
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
11-50 employees
