Director of Event Operations

Marriott Hotels Resorts • Oakland, CA

3d

About The Position

JOB SUMMARY Manages all event service, banquet and event technology operations and staff on a daily basis. Core area of responsibility is the event operation team, including the Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology and Operations Managers. Position ensures the highest level of service throughout the event phase. Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the Event Operations Department.

Requirements

• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

Responsibilities

• Managing Event Management Operations and Budgets
• Managing Profitability
• Ensuring Exceptional Customer Service
• Leading Event Management Teams
• Maintaining Relationships with Property Stakeholders
• Conducting Human Resources Activities

Benefits

• Sign-On Bonus
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees