Director of Enterprise AI Learning & Skills Transformation

AbbVie•North Chicago, IL

About The Position

Purpose: The role serves as the enterprise’s strategy lead and subject matter expert on education and workforce development for artificial intelligence and enabling skills. This role is responsible for leading AI learning efforts across the enterprise and functions, to create, implement, and ensure the co-creation of AbbVie’s mandatory and supplementary training programs .The position requires exceptional cross-functional influence without hierarchical authority, deep credibility in the learning space, a performance consulting and enterprise mindset and the ability to drive measurable business outcomes through comprehensive AI enablement initiatives, and enabling skills and behaviors partnership with others.

Requirements

Bachelor’s degree in Business, HR, computer science, data science or related field (master’s degree or MBA preferred)
8-12+ years of progressive experience in learning and development, program management, or field training roles
Proven track record of leading digital training initiatives or transformation at scale and delivering measurable business value
Exceptional communication and presentation skills with ability to translate technical concepts for diverse audiences
Demonstrated expertise in cross-functional influence and relationship building without hierarchical authority
Strong program or initiative management capabilities with experience managing large, complex portfolios
Proven change management and strategic marketing aptitude
Bias for action with ability to work effectively under pressure and tight time constraints
Understanding of adult learning principles and instructional design best practices
Knowledge of compliance requirements and quality standards
Strategic Thinking: Ability to convert emerging technologies into concrete business outcomes and workforce capabilities
Business Acumen: Driven to understand the industry, how work gets done and the overall user experience.
Continuous Learner: Strives to continuously improve, learn and stay curious.
Pragmatic Approach: Skilled at leveraging existing materials and resources while building new capabilities efficiently
Cultural Awareness: Empathetic leader with strong workforce management skills and enterprise perspective
Adaptability: Highly flexible and committed to continuous learning in a rapidly evolving technology landscape
Results Orientation: Focus on measurable improvements in productivity, quality, safety, and business performance
Innovation Leadership: Champion of continuous improvement with ability to foster innovation culture across the organization

Responsibilities

Lead the development and execution of AbbVie’s first enterprise-wide, mandatory skill building program, identifying and prioritizing opportunities to integrate across all business functions
Serve as a champion for AI literacy and adoptionbuilding capability through comprehensive training, awareness, and skill development programs
Partner with senior leadership and cross-functional teams to align AI learning initiatives with agreements reached by the SLT
Foster a culture of continuous learning and innovation, driving adoption of certification through engagement campaigns and learning engagement
Design, implement, and evaluate comprehensive learning paths for technical, professional, and human centric training across diverse employee levels and functions
Develop scalable training content and experiences
Deploy an assessment framework tailored to adult learning tied to strategic business metrics
Oversee housing of programing, ensuring a streamlined learner experience.
Build a framework that allows cross-functional collaboration and co-creation
Leverages key stakeholders to support the enablement of critical skills
Build and maintain strategic partnerships with functional training leads
Serve as primary liaison to external consulting partners and vendors as required
Collaborate with Legal, Compliance, and IT teams to ensure training is compliant and meets expectations
Early adopter and experience in upskilling global organizations in in AI/ML frameworks, LLM models (i.e. OpenAI GPT, Anthropic Claude, Google Gemini), and enterprise tools (i.e. Microsoft Copilot, cloud platforms)
Define analytics requirements to monitor program adoption, measure ROI and business value, and evaluate campaign effectiveness
Track performance through multiple data sources, for reporting to various leadership levels including Executives
Develop data-driven insights to create new initiatives that maximize program value and learning effectiveness
Excite the enterprise to engage through various creative solutions
Think like a marketer to drive adoption and behavior change
Provide practical support to ensure the Abbvie Learning Network acts as a community, that drives content as well as functional implementation
Manage AI learning communities to promote collaboration, knowledge sharing, and peer-to-peer learning