Director of Engineering - Platform Services

Storable

20h•Remote

About The Position

We’re looking for a Director of Engineering, Platform Services to lead the teams that power Storable’s cross-product platform: SSO & identity, access control, e-signature, and related shared services used by products across our ecosystem. In this role, you’ll own the strategy, execution, and operational excellence of core identity, authentication/authorization, and access services that sit at the center of our platform. You’ll lead multiple engineering teams (US and offshore), partner closely with Product, Architecture, and Security, and ensure our shared services are secure, reliable, and easy to integrate for other Storable product teams like Edge, SiteLink, Easy, CRM, Websites, and Marketplace.

Requirements

10+ years of software engineering experience, with 5+ years in engineering leadership (managing managers and/or multiple teams).
Proven track record owning platform or shared services in a multi-product B2B SaaS environment (e.g., identity/SSO, permissions, access control, security-sensitive services).
Deep familiarity with: Authentication & identity: SSO, OAuth/OIDC/SAML, MFA, IdP integrations, session management. Authorization & permissions: role- and attribute-based access control, delegated/organizational access models, cross-application entitlements.
Operating high-availability services in production (99.9%+ uptime, incident management, observability).
Demonstrated success leading complex, cross-team migrations or platformization efforts (e.g., consolidating multiple legacy services into a shared platform).
Strong technical background in modern cloud architectures (microservices, APIs, event-driven systems) and familiarity with secure coding practices.
Excellent communication and stakeholder management skills, including experience working directly with senior product and business leaders.

Nice To Haves

Experience in payments-adjacent, compliance-heavy, or security-sensitive domains (e.g., PCI, SOC2, HIPAA-like environments).
Background working with multi-tenant enterprise customers, particularly around enterprise SSO, delegated administration, and granular permissions.
Experience leading distributed teams (onshore/offshore) and scaling organizations through change.
Prior experience in property management, fintech, or similar vertical SaaS is a plus, but not required.

Responsibilities

Own the engineering strategy and roadmap for platform services including SSO/identity, access control, and e-signature, and common services used by the Storage vertical, aligned to company and product goals.
Define and drive a platform-first approach: build shared capabilities once and scale them across products and verticals.
Partner with Product, Architecture, and Security to define long-term IAM, permissions, and access control strategy, including federation, MFA, and delegated/organizational access.
Lead multiple teams to deliver high-impact initiatives such as: Portal/SSO adoption and federation across products. Migration of FMS systems onto the Access Control platform service. Expansion and hardening of Storable eSign across surfaces.
Establish clear execution plans, milestones, and success metrics; ensure teams hit commitments while managing risk and trade-offs.
Collaborate closely with product engineering teams to design integration patterns, migration plans, and rollout strategies that minimize customer disruption.
Own the operational health of platform services (availability, performance, incident response, SLAs).
Drive secure-by-default engineering practices for identity, authentication, authorization, and sensitive workflows (e.g., payments-adjacent, PCI-impacted, SOC2 expectations).
Raise the bar on reliability, observability, and resilience, including on-call practices, runbooks, and post-incident learning.
Partner with Security to evaluate and mitigate platform risks, including abuse, privilege escalation, and integration misuse.
Lead, develop, and retain a high-performing group of engineering managers and senior ICs, including career growth, coaching, and performance management.
Build a healthy, inclusive team culture that values accountability, psychological safety, and continuous improvement.
Shape hiring plans and partner with Talent/HR to recruit exceptional engineering talent in both US and international locations.
Act as the primary engineering counterpart for Product and PMO on platform services.
Represent Platform in architecture reviews, quarterly planning, and portfolio trade-off discussions, clearly articulating impact, risk, and dependencies.
Communicate status, risks, and decisions to executive stakeholders in a clear, concise, and data-informed way.

Benefits

Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
401(k) match after 60 days, 100% vested after 1 year.
Employer contribution to your HSA, plus an HRA to help offset your deductible.
Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
8 hours of Rest, Relax, Recharge time to care for your mental health.
Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
$50 monthly home data stipend, plus a home office sign-on bonus of $250.
Fertility care support options to help in your journey towards parenthood.
Access to financial experts to help you make informed decisions and achieve your financial goals.
Direct Student Loan Payment Program, some qualifications and eligibility rules apply.