Director of Engineering, Growth

Fetch•Reston, VA

10d•Remote

About The Position

Fetch is entering a pivotal phase where user growth is our company north star for 2026. We are hiring a Director to lead teams within our Growth pillar, responsible for driving long-term retention, engagement, and durable consumer growth at scale. The Growth teams build the systems that power Fetch’s loyalty program and core engagement mechanics, including gaming systems, notifications, offer mechanics, and other retention-driving experiences. These platforms sit directly at the center of Fetch’s growth strategy and must support high-volume traffic, rapid experimentation, and continuous iteration. As a Director in Growth, you will lead two teams (including managing another manager) responsible for delivering measurable growth outcomes. You will partner daily with Product, Growth Marketing, Data, and executive leadership to execute against ambitious company-level goals while ensuring long-term scalability, reliability, and operational excellence. This is not a coding role, but strong technical depth is required to guide architecture and execution at scale. This is a full-time role that can be held from one of our US offices or remotely in the United States.

Requirements

5+ years of experience managing software engineers, including experience managing other managers
Experience leading organizations of 10+ engineers across multiple teams
Strong technical background in backend systems, distributed systems, or mobile platform infrastructure
Experience delivering customer-facing products at scale
Proven track record of driving measurable business outcomes through engineering execution
Ability to evaluate system design, architecture, and technical tradeoffs
Experience partnering closely with Product and cross-functional stakeholders
Commitment to engineering best practices, including testing, observability, and incident management
Ability to leverage AI tools to support engineering productivity, code quality, and team efficiency

Nice To Haves

Experience working on growth, retention, loyalty, marketplace, or monetization systems
Experience driving consumer mobile app user growth at scale
Familiarity with experimentation frameworks and analytics pipelines
Experience supporting high-throughput, low-latency services
Prior experience scaling teams or systems through periods of rapid growth
Strong programming background in Go, Java, or similar backend languages
Ability to translate complex technical concepts into clear explanations for non-technical partners

Responsibilities

Lead, coach, and develop multiple teams of software engineers, including directly managing ICs and a manager
Set clear expectations, provide regular feedback, and support career growth for both engineers and managers
Own technical delivery for Growth initiatives, ensuring predictable execution and high-quality outcomes
Translate company-level growth goals into clear technical plans, milestones, and measurable results
Partner closely with Product and Growth Marketing to shape roadmaps and define success metrics
Represent Engineering in cross-functional and executive growth discussions
Guide system design, architecture, and technical decision-making across loyalty and engagement platforms
Ensure systems are scalable, reliable, observable, and resilient under high user volume
Balance rapid experimentation with long-term technical health and operational excellence
Improve team processes, reduce operational overhead, and drive continuous improvement
Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership
Foster a culture of ownership, urgency, accountability, and measurable outcomes
Support engineers in using AI-assisted tools such as GitHub Copilot or Claude Code to improve development velocity, documentation, and code quality