Director of Emergency Department
About The Position
Lead emergency services at a 585+ bed Level I Trauma Center in Kansas City, Missouri, recognized for comprehensive stroke, cardiac, and burn programs. This Director of Emergency Department role oversees 115+ FTEs across multiple sites including a 25-bed main campus ED (125 patients daily), the Brookside Freestanding ER (one of the busiest FSERs in the company with 105 patients daily), and expansion planning for a new FSER. The position reports to the CNO and provides strategic leadership for clinical quality, operational excellence, patient experience, and financial performance across high-volume emergency services. Kansas City offers affordable living, vibrant culture, championship sports, and exceptional quality of life in the Midwest.
Requirements
- Bachelor's Degree or approved education plan
- Minimum 2 years of recent acute care Director of Emergency Department experience (or strong ED manager running day-to-day operations as director)
- Proven track record of strong metrics, performance achievements, and operational improvements
- Demonstrated expertise in high-volume emergency operations, trauma care, and multi-site management
- Excellent leadership, communication, and strategic planning skills
- Strong financial acumen and budget management experience
Nice To Haves
- Bachelor of Science in Nursing (BSN)
- Master's Degree in Nursing, Healthcare Administration, or related field
- Experience managing Level I Trauma Center emergency services
- Background in freestanding ER operations
- Experience with stroke, cardiac, and burn programs
Responsibilities
- Direct all emergency services operations across multiple sites including staffing models, patient throughput, volume forecasting, and 24/7 departmental coverage.
- Develop and implement evidence-based practices, policies, and procedures to advance patient safety, quality outcomes, and regulatory compliance.
- Manage departmental budget including revenue forecasting, expense monitoring, labor productivity, supply utilization, and cost reduction initiatives.
- Foster accountability and collaboration through interdisciplinary communication, staff recognition, and employee engagement strategies.
- Ensure efficient patient flow and care coordination through admission/discharge planning and collaboration across departments.
- Monitor internal/external benchmarks, quality metrics, and patient satisfaction scores to identify performance gaps and implement improvements.
- Build and retain high-performing teams through talent acquisition, competency development, coaching, performance management, and succession planning.
- Collaborate with physicians, administrative leaders, and subject matter experts to enhance services, develop programs, and drive ED growth.
- Lead patient experience initiatives using feedback mechanisms and evidence-based practices to differentiate the organization as a healthcare leader.
- Maintain equipment, safety protocols, and regulatory compliance per Joint Commission, CMS, and accreditation standards.
- Execute strategic roadmap for emergency services expansion including new freestanding ER development.
- Provide visible, energetic leadership that inspires commitment to organizational mission, vision, and values.
Benefits
- Comprehensive health, dental, and vision insurance
- 401(k) with 100% match on 3-9% of pay
- Employee Stock Purchase Plan with 10% discount
- Paid time off, paid holidays, and family leave
- Tuition reimbursement and continuing education support
- Professional development and leadership training
- Employee wellness programs and recognition initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
101-250 employees
