Director of Emergency and Trauma Services

Ardent Health Services•Amarillo, TX

About The Position

Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another. Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry’s strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare’s best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach. Ardent includes: 30 hospitals 280 sites of care 4,281 beds 24,000+ team members 8,200+ nurses 1,800+ aligned providers 5.8M annual provider encounters 421 medical residents Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools needed to succeed. We believe it is this mix of corporate support and local autonomy that equips our teams for success. BSA Hospital BSA Health System, located in Amarillo, Texas, is an extensive health system providing clinical excellence to the Texas Panhandle and the Tri-State area. Acclaimed for its superior quality and customer service, BSA Health System is comprised of BSA Hospital, BSA Harrington Cancer Center, BSA Physicians Group and numerous specialty clinics. BSA Health System is the fourth largest employer in Amarillo, with a medical staff of more than 400 physicians and 3,000 employees. At BSA, the focus is to provide quality healthcare in Christian love, service and dignity. The staff at BSA are driven by the purpose of caring for people: patients, families and one another. BSA recently received Ardent Health Services’ Best Employee Loyalty Award in recognition of its high employee satisfaction and engagement. We have an exciting opportunity to join our leadership team at BSA as the Nursing Director of Emergency and Trauma Services. Position Summary The Director of Trauma Services is responsible for the leadership, development, and coordination of the hospital’s trauma program in accordance with state and national standards. This role ensures compliance with the Texas Department of State Health Services (DSHS) trauma designation requirements and the American College of Surgeons (ACS) guidelines. The Director provides oversight of clinical operations, quality outcomes, regulatory readiness, and staff education related to trauma services, working collaboratively with medical staff, nursing leadership, emergency services, and ancillary departments

Requirements

Bachelor of Science in Nursing (BSN) required.
Current Texas RN license required.
Basic Life Support (BLS) within 14 days of hire.
Advanced Cardiac Life Support, Trauma Nurse Core Course and Pediatric Advanced Life Support within 6 months of hire.
5 years of progressive nursing leadership experience, preferably in emergency, critical care or trauma services.

Nice To Haves

Master’s degree in nursing, Healthcare Administration, or related field.
Certification as a Trauma Program Manager (CTPM) or Trauma Certified Registered Nurse (TCRN).
Experience with trauma program management, trauma registry, and ACS/DSHS survey processes strongly preferred.

Responsibilities

Directs and oversees all aspects of the trauma program, ensuring compliance with ACS and Texas DSHS trauma designation criteria.
Develops and implements policies, procedures, and protocols to ensure quality patient care throughout the trauma continuum.
Coordinates trauma program operations, including performance improvement, education, data management, and outreach.
Serves as liaison with EMS providers, community partners, and regional advisory councils (RACs).
Prepares and maintains trauma registry data and reports; analyzes trends to support continuous quality improvement.
Oversees trauma performance improvement and patient safety (PIPS) initiatives, ensuring timely case review and follow-up.
Collaborates with physicians, advanced practice providers, and nursing staff to enhance trauma care delivery.
Develops and manages departmental budgets, staffing, and resources.
Leads trauma designation and re-designation processes, ensuring documentation and survey readiness.
Provides leadership in staff education, competency validation, and professional development related to trauma services.
Acts as an advocate for trauma patients and promotes community awareness and injury prevention initiatives.