Director of Emergency Services

Texas Nursing Services•Fort Walton Beach, FL

About The Position

We are seeking a seasoned Director of Emergency Services to lead a high-volume, Level II Trauma Emergency Department in Fort Walton Beach, Florida. This executive-level leader will oversee the main Emergency Department and two freestanding emergency departments (FSEDs), with expansion plans underway for a third FSED. The Director will drive clinical excellence, operational performance, regulatory compliance, staff engagement, and strategic growth within a 331-bed acute care hospital. Emergency Services Snapshot Facility Size: 331 beds Trauma Level: II Main ED Beds: 40 Volume: 120–125 patients/day FSEDs: 2 active (12 beds each) + 1 opening soon Acuity: STEMI & Primary Stroke Certified Main ED FTEs: 64 Turnover Rate: 49% Reports To: Chief Nursing Officer (former ED Director)

Requirements

3+ years of current or recent Acute Care ED Director experience
Leadership experience in a Level I or Level II Trauma facility
Bachelor’s Degree in Nursing (Required)
Demonstrated success managing high-volume Emergency Departments
Strong experience with metrics-driven performance improvement

Nice To Haves

Master’s Degree (Preferred)
High-energy, inspirational leader capable of stabilizing and strengthening culture
Experienced managing new graduate integration and retention strategies
Proven record improving ED throughput, engagement, and quality outcomes
Comfortable leading multi-site emergency services operations
Metrics-focused with measurable accomplishments clearly reflected on resume

Responsibilities

Establish and sustain a superior clinical identity rooted in evidence-based practice.
Ensure adherence to all regulatory, accreditation, and trauma standards.
Drive improvement in core measures, patient safety, and throughput metrics.
Manage clinical variation to improve efficiency and cost-effectiveness.
Oversee equipment compliance and regulatory readiness.
Lead volume forecasting, staffing models, and patient flow optimization.
Ensure safe staffing and competency alignment.
Develop care coordination strategies to improve efficiency and outcomes.
Direct nursing practice and emergency department operations.
Champion an exceptional patient experience culture.
Leverage patient feedback to implement measurable improvements.
Partner with patient experience leadership to drive service excellence.
Inspire a high-energy, accountable team culture.
Develop strategies to reduce turnover and improve engagement.
Mentor managers and support leadership pipeline development.
Recruit, develop, and retain high-performing ED teams.
Collaborate with executive leadership and physicians to expand services.
Support launch and operational readiness of new freestanding ED.
Identify opportunities to increase volume and service differentiation.
Lead annual budgeting, labor management, and productivity initiatives.
Monitor operating expenses and identify cost reduction opportunities.
Manage premium pay, staffing models, and equipment utilization.
Close performance gaps through measurable action plans.