Director of Ecommerce
About The Position
The Director of Ecommerce implements the strategic roadmaps for our clients and is responsible for execution alignment across Avenue Z’s Managed Services division. This Miami-based, in-office role is client-facing, team management role. The Director operates as the orchestrator of the strategic roadmaps created by the VP of Growth. They are responsible for scoping tickets, assigning them to the PM to resource, acting as the senior leader on weekly client meetings. They are accountable for the Design and Dev tasks being implemented. For our smaller clients, they are responsible for creating the strategic roadmaps as well as seeing them through implementation. They are responsible for analyzing data and results to inform these decisions. Ultimately, the Director is accountable for client satisfaction, success and retention
Responsibilities
- implement the strategic roadmaps for our clients
- execution alignment across Avenue Z’s Managed Services division
- orchestrator of the strategic roadmaps created by the VP of Growth
- scoping tickets
- assigning tickets to the PM to resource
- acting as the senior leader on weekly client meetings
- accountable for the Design and Dev tasks being implemented
- creating the strategic roadmaps as well as seeing them through implementation for smaller clients
- analyzing data and results to inform decisions
- accountable for client satisfaction, success and retention
Benefits
- Medical, Vision and Dental Plan
- 401(k) Plan + 4% Employer Match
- Unlimited PTO
- Hybrid & Collaborative Environment
- Company-Wide & Team Events
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
