Director of Donor Engagement (FT $85,000.00/Year)

Catholic Charities of Onondaga County•Syracuse, NY

2d•$85,000

About The Position

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives. We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work! The Director of Donor Engagement is a unique opportunity to foster relationships with corporate donors, foundations, individual donors, and other existing and prospective community partners. The Director of Donor Engagement will lead the execution of a donor-centric strategy, oversee all aspects of the gift cycle, and will be responsible for cultivating lifelong relationships between agency and individual donors and their families. This position will initiate/arrange opportunities for, among others, the Executive Director, Chief Financial Officer, and governance to build/strengthen relationships with community members, existing donors, and prospective donors. The Director of Donor Engagement will monitor and strengthen the health/growth of the agency’s donor file, focusing on, for example: Frequency of in-person contact with donors, Percentage of donors who are (in)active donors, Donor acquisition, Donor Retention, Diversity of donor base, Recruiting donors to give/serve in additional capacity (e.g., serve as Board member), Variation in type of donation (e.g., stocks, real estate, tangible assets, bequests, etc.), Employer matching programs. They will collaborate with direct reports, administrative personnel, and programmatic personnel. The Director of Donor engagement will seek to understand the ever-changing needs of agency staff and those served. They will be an active ambassador of the agency and supervise staff who may work on-site or remotely. They will oversee the preparation of internal and external communications, including but not limited to printed and or electronic appeals, annual reports, press release, crisis communications, capital campaigns, donor briefs and newsletters that strengthen donor's sense of connection with the agency. They will oversee accurate record-keeping related to donors, employ critical thinking skills, as well as agency fund-raising events. The Director of Donor engagement will oversee the agency's digital presence, including but not limited to website maintenance and social media. They will prepare an annual Donor Engagement Department budget and preform donor engagement related tasks for the corporation, as needed. And Maintain guidelines established by the funding sources and Catholic Charities policies and procedures.

Requirements

Bachelor’s Degree
5+ years of professional work experience in a frontline fundraising role or business development role
3+ years of supervising staff and managing a team
Highly proficient in Microsoft Office 365 products (particularly Outlook, Word, and SharePoint) and Adobe Acrobat Pro
Valid N.Y.S. Driver's License.
N.Y.S. Child Abuse Registry clearance.
Mobility sufficient to drive to and participate in meetings at client's homes and/or community facilities that may not meet Federal accessibility standards for disabled individuals.
Manual dexterity sufficient to work with children/adults in a challenging and active environment.

Nice To Haves

Experience in non-profit sector, preferably for human services organizations
Familiarity with Blackbaud Raiser’s Edge software
Public speaking experience
Experience raising awareness and funding for a capital campaign

Responsibilities

Foster relationships with corporate donors, foundations, individual donors, and other existing and prospective community partners.
Lead the execution of a donor-centric strategy and oversee all aspects of the gift cycle.
Cultivate lifelong relationships between agency and individual donors and their families.
Initiate/arrange opportunities for the Executive Director, Chief Financial Officer, and governance to build/strengthen relationships with community members, existing donors, and prospective donors.
Monitor and strengthen the health/growth of the agency’s donor file.
Collaborate with direct reports, administrative personnel, and programmatic personnel.
Understand the ever-changing needs of agency staff and those served.
Be an active ambassador of the agency and supervise staff who may work on-site or remotely.
Oversee the preparation of internal and external communications.
Oversee accurate record-keeping related to donors, employ critical thinking skills, as well as agency fund-raising events.
Oversee the agency's digital presence, including but not limited to website maintenance and social media.
Prepare an annual Donor Engagement Department budget and preform donor engagement related tasks for the corporation, as needed.
Maintain guidelines established by the funding sources and Catholic Charities policies and procedures.