Director of Distribution Operations

CencoraBrowns Summit, NC
Onsite

About The Position

The Director of Distribution Operations at Cencora, supporting the AmerisourceBergen business, provides direct oversight, coaching, and business direction to Distribution Center leadership teams. This role also guides compliance and inventory management teams, reinforcing a network approach to standardization and performance improvement. The position is compliance critical, requiring responsibility for ensuring continual and proper adherence to all division, corporate, and regulatory requirements. This is an onsite position located at the facility in Browns Summit, NC, with no remote or hybrid work options.

Requirements

  • Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
  • Minimum of two (2) years directly related and progressively responsible experience.
  • Very strong operational knowledge with solid business acumen
  • Ability to communicate effectively both orally and in writing
  • Effective coach / teacher of operational practices and team leadership
  • Good analytical and mathematical skills
  • Effective interpersonal and leadership skills, with ability to create positive work environment
  • Strong organizational skills; attention to detail
  • Ability to meet deadlines and consistently deliver solid results
  • Good decision-making skills
  • Good presentation skills

Nice To Haves

  • Working knowledge of warehouse operations preferred

Responsibilities

  • Owns the day-to-day expense and service performance for the Distribution Center.
  • Accountable for sales support and consistent, reliable, high-quality service to customers.
  • Develops the financial and operational plans for the Distribution Center teams, including the expense plans and targets per department and overall Distribution Center and operational performance improvement plans per department.
  • Drives daily performance accountability across all areas while reinforcing a team-oriented, customer-focused approach.
  • Owns standardization and leads disciplined process for identifying, testing, and verifying improvement opportunities.
  • Responsible for the review and approval of department and overall staffing plans.
  • Responsible for talent development, providing direction for and leading performance management and development amongst management teams.
  • Supervises associate relations functions within Distribution Center including hiring, terminating, performance management, development and training of Cencora associates.
  • Establishes and maintains positive work environment creating engagement with Distribution Center associates.
  • Coaches and mentors members of leadership as well as other Distribution Center associates.
  • Monitors performance and productivity measures for the purpose of maximizing earnings and expense in the facility.
  • Reviews and monitors standard operating procedures; makes observations and recommends improvements to promote efficiency in Distribution Center earnings, accuracy, improved service and lower costs.
  • Supports compliance with all appropriate policies, procedures, safety rules, and government regulations; maintains and coordinates all areas of security within the Distribution Center.
  • Performs related duties as assigned.

Benefits

  • compensation
  • benefits
  • medical, dental, and vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • paid parental leave
  • paid caregiver leave
  • variety of training programs
  • professional development resources
  • opportunities to participate in mentorship programs
  • employee resource groups
  • volunteer activities
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