Director of Dining Services, Asbury Normandie Ridge

Aramark•West Manchester Township, PA

23h•$93,500 - $104,500

About The Position

Aramark SeniorLIFE+ is seeking an experienced Director of Dining Services to lead all culinary and dining operations at Asbury Normandie Ridge, a premier senior living community in York, Pennsylvania. This senior leadership role oversees a full-service dining program serving residents in a high-end senior living environment and is responsible for delivering exceptional hospitality, operational excellence, and consistently high standards for food quality and service. The Director of Dining Services provides strategic and operational leadership for the community’s dining program, ensuring residents receive an outstanding dining experience that enhances daily life. This role leads dining teams, including the Dining Manager and culinary leadership, and works closely with the Regional Director of Operations and community leadership to elevate service standards, strengthen team performance, and drive operational success across all dining venues. The ideal candidate brings strong experience in senior living dining, outsourced healthcare food service, or hospitality dining operations, along with proven leadership in building and developing teams, managing complex dining programs, and delivering meaningful dining experiences for residents in a service-driven environment. Total target compensation for this position ranges from $93,500 to $104,500 annually, inclusive of base salary and incentive opportunity. This represents total compensation.

Requirements

Experience in senior living, CCRC communities, healthcare dining, or upscale hospitality environments preferred
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.

Responsibilities

Lead all dining operations within the senior living community, including Independent Living dining venues, Bistro service, and resident hospitality programs
Provide leadership and direction to dining managers, culinary leadership, and service teams
Ensure consistent delivery of high-quality dining experiences for residents and guests
Maintain strong collaboration between culinary, service, and operational teams
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.