Director of Dining Services I - Pembroke High School
About The Position
Flik Independent School Dining has been leading the way in transforming private and independent school foodservice across 300 communities for over four decades. Our passionate team of associates is fully committed to delivering exceptional foodservice experiences every single time. Our meals are crafted from fresh, locally sourced ingredients, supporting sustainable agricultural practices that benefit our communities. But we don't stop at just foodservice - we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily. By combining nutritious meals with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and programming, and doing what's right, every time. We are Nourishing a Brighter Future. Join FISD as a Director of Dining Services at Pembroke High School - Kansas City, MO The Director of Dining Services is responsible for leading all aspects of dining operations at a private or independent K-12 school, ensuring outstanding service, food quality, and client happiness. This role involves leading all aspects of daily operations, handling financial performance, leading a team with dynamic strengths, and building positive relationships with school partners. The ideal candidate is a strategic, hands-on leader with a passion for food service excellence, team development, and creating a welcoming dining experience for students, faculty, and guests at Pembroke High School in Kansas City, MO.
Requirements
- Confirmed experience leading budgets, financial reporting, and cost controls.
- Strong background in catering, special events, and high-volume food production.
- Proven ability to lead and develop teams, handle deadlines, and implement critical initiatives.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).
- Strong interpersonal, organizational, and communication skills.
Nice To Haves
- Bachelor's degree or equivalent experience in Hospitality, Culinary Arts, Business, or a related field preferred.
- 3-5 years of dynamic food service management experience, preferably in school dining, contract services, or high-volume hospitality.
- ServSafe Certification preferred.
- Passion for continuous improvement, innovation, and delivering an outstanding dining experience.
Responsibilities
- Provide leadership and direction for all food service operations, including student dining, catering, and special events.
- Maintain strong relationships with clients, school administrators, students, and guests, ensuring exceptional service and satisfaction.
- Collaborate with the Executive Chef and culinary team to design and implement seasonal menus and new culinary programs.
- Lead all financial aspects of the account including budgeting, forecasting, invoice processing, daily sales reporting, catering invoicing, and period-end closing.
- Ensure compliance with food safety, sanitation, and allergen protocols; champion a culture of safety for associates and guests.
- Conduct daily pre-service meetings to align the team on expectations, service standards, and key updates.
- Lead recruiting, onboarding, scheduling, training, and performance management for dining associates.
- Conduct mid-year and annual performance reviews; provide mentorship, feedback, and professional development opportunities.
- Drive participation and customer engagement through marketing, menu innovation, promotional events, and catering showcases.
- Ensure high standards of service, cleanliness, and presentation across all dining areas.
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Food Services and Drinking Places
Number of Employees
5,001-10,000 employees
