Director of Digital Application Development
About The Position
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm, and every member feels valued. The Director, Digital is responsible for managing and optimizing technology platforms supporting member, provider, and broker interactions. This leader oversees the development, integration, and maintenance of digital portals, ensuring seamless data streaming and portal functionality. The role requires strategic planning, team leadership, and cross-functional collaboration to deliver high-quality digital experiences. Performs other duties as assigned.
Requirements
- Bachelor’s degree or equivalent experience
- 10+ years in IT/digital roles, with at least 5 years in senior management
Nice To Haves
- Deep experience in IT architecture, digital technology, and healthcare transactions
- Proven leadership of large-scale technology programs ($10–20M+ budgets)
- Strong people management and cross-functional collaboration skills
- Experience with Agile, DevOps, and other delivery methodologies
- Excellent communication and stakeholder management abilities
Responsibilities
- Develop and implement strategic plans for digital portal technologies (member, provider, broker)
- Oversee digital APIs, data streaming, and portal quality assurance
- Manage claims appeals and legacy portal transitions
- Ensure broker portal integration and client view functionality
- Recruit, train, and coach IT staff; communicate job expectations and appraise performance
- Plan, organize, control, and evaluate IT and electronic data operations for portals
- Make strategic decisions to support business goals and objectives
Benefits
- competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
1,001-5,000 employees
