Senior Director, Application Development

City of New York • New York, NY

10d

About The Position

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. Under general direction from the Executive Director exercises wide latitude in determining objectives and approaches to critical assignments & ensure timely deliveries on priorities defined by Program Area in meeting Agency Goals Information Technology Services (ITS) is recruiting for one (1) Computer Systems Manager NM, to function as Senior Director, Application Development, who will: - Manage Eligibility & Case Tacking systems supporting various Program Areas. - Ensure reporting staff adhere to our Agency’s Policies & Procedures. - Manage a team of IT professionals that are both fulltime & Consultants involved in Maintenance, Operations & Enhancements of Computer systems. Coordinate applications programming teams involved with cross system product (CSP) applications development and implementation, by providing direction/facilitating good working relationships/conveying information/promoting cooperation. - Enhance achievement of mutual/independent work objectives; strategize & plans for the assignment of resources, propose solution blueprint, estimate Level of Effort, coordinate & review day to day activities of development units, perform team evaluations and promote a spirit of excellence. - Evaluate new technologies and software for adoption - Direct and manage the integration of extremely complex strategic information systems, by using state of the art technologies to create & support data interfaces. Enforce agency policies and regulations coding standards, Cybersecurity policies and mandates, technology upgrade refresh cycles, ITS policy changes and periodic infrastructure upgrades by creating roadmaps and allocating resources, reviewing code and scheduling security testing to ensure that staff adhere to the best practices and proven methodologies laid out in the city Cybersecurity and Agency standards and policy documentation. - Prepare technical/administrative recommendations for executive management to inform and influence decision making and practice in the formulation of decisions having impact on other areas of ITS regarding the upstream and downstream impacts of systems modifications and performance, to ensure the integrity and efficiency of all DSS solutions and to help ensure the efficient use of Agency assets and resources. Hours/Shift: Monday-Friday; 9:00am-5:00pm

Requirements

• APPLICANTS MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE.
• 1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
• 2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
• 3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
• 4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Responsibilities

• Manage Eligibility & Case Tacking systems supporting various Program Areas.
• Ensure reporting staff adhere to our Agency’s Policies & Procedures.
• Manage a team of IT professionals that are both fulltime & Consultants involved in Maintenance, Operations & Enhancements of Computer systems. Coordinate applications programming teams involved with cross system product (CSP) applications development and implementation, by providing direction/facilitating good working relationships/conveying information/promoting cooperation.
• Enhance achievement of mutual/independent work objectives; strategize & plans for the assignment of resources, propose solution blueprint, estimate Level of Effort, coordinate & review day to day activities of development units, perform team evaluations and promote a spirit of excellence.
• Evaluate new technologies and software for adoption
• Direct and manage the integration of extremely complex strategic information systems, by using state of the art technologies to create & support data interfaces. Enforce agency policies and regulations coding standards, Cybersecurity policies and mandates, technology upgrade refresh cycles, ITS policy changes and periodic infrastructure upgrades by creating roadmaps and allocating resources, reviewing code and scheduling security testing to ensure that staff adhere to the best practices and proven methodologies laid out in the city Cybersecurity and Agency standards and policy documentation.
• Prepare technical/administrative recommendations for executive management to inform and influence decision making and practice in the formulation of decisions having impact on other areas of ITS regarding the upstream and downstream impacts of systems modifications and performance, to ensure the integrity and efficiency of all DSS solutions and to help ensure the efficient use of Agency assets and resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees