Director of Crisis Services

Acenda•Sewell, NJ

6d•$90,000 - $92,000

About The Position

Lead a dynamic team of leadership, screeners, case managers, clinicians, nurses, admins, and peers focused on compassionate and holistic community services for person identified as having a SPMI and need extra support in getting linked with all areas of services to help maximize and achieve overall life wellness. Increase relationships with community providers in Gloucester County to ensure individuals are linked with services that they can feel identified/comfortable engaging with. Ensure full program regulatory and program processes while motivating a team. Participate in innovative initiatives designed to engage communities in care and treatment. Collaborate with Acenda team members to implement services for those populations identified needing support. As an integrated health organization Acenda values the use of evidence-based practice or EBP's. Acute Services under the Director of Crisis Services include emergency crisis services, mental health urgent care, and intensive outpatient PERS, IOTSS/TTW, and EISS. Programs provide individuals experiencing mental and behavioral health crisis with psychiatric screening assessments, emergency mental health care, linkages to the community to divert from hospitalization, and intensive outpatient services. Population served is predominantly individuals with Serious and Persistent Mental Illness (SPMI)

Requirements

Minimum requirement is a Clinical Master's degree from an accredited institution in social work, psychology, nursing or a related field; and a NJ professional license, in good standing (LCSW/LSW/LPC/LAC/LMFT/LAMFT).
A minimum of three years post master's work experience in the provision of mental health services;
At least two years of post-master's supervisory experience in the mental health field;
Screener certification course and passage of the proficiency exam within six months of the date of hire.
Must have and maintain a valid driver's license with an acceptable driving record
Must be able to exercise independent thinking and good judgment under all circumstances.
Must be able to analyze work, set goals, develop plans and utilize time effectively and efficiently.

Responsibilities

Provide supervision of staff and oversight of referrals/caseloads, as well as overall program and staff performance.
Monitor program budgets, adhere to agency and Medicaid/state financial expectations, address billing issues, and insurance requirements.
Manage program reporting expectations and submit timely data of LOS/KPIs/QCMRs and additional reporting as required by agency, contract, and regulations.
Oversee program/staff meetings and adherence to state regulations.
Meet with regulatory and contractual partners, establish and maintain relationships with referral sources and acute care system provides.
Oversee Systems Review Committee (SRC) and attend required acute system meetings.
Identify and implement innovative program improvements and expansion opportunities to enhance program delivery.
Collaborate across agency divisions to meet program needs.
Develop program teams through training opportunities.
Engage in internal and external meetings, committees, and trainings.
Adhere to all program and state regulatory requirements as identified in the specific regulations and contracts in the role of director.
Performs other related duties as assigned.