Director of Credit

Norfolk Iron & Metal • Norfolk, NE

1d

About The Position

Norfolk Iron & Metal is a family-owned steel service center with a long history of strong execution, trusted relationships, and long-term growth. We are seeking a Director of Credit to lead and unify our centralized, company-wide credit function. This role provides enterprise-level leadership over credit strategy, risk management, and working capital while supporting disciplined, profitable growth across all company locations.

Requirements

• Strong commercial credit and financial analysis expertise
• Ability to lead centralized, multi-location credit teams
• Sound judgment and confidence in making difficult credit decisions
• Strong written and verbal communication skills
• Collaborative, relationship-driven leadership style
• Ability to manage multiple priorities in a fast-paced environment
• Ability to travel up to 20%
• Bachelor’s degree in Finance, Accounting, Business, or related field preferred
• 5+ years of progressive commercial credit experience, including leadership responsibility

Nice To Haves

• Experience in steel, metals, or industrial distribution preferred

Responsibilities

• Lead a centralized credit department serving all locations, establishing consistent policies, approval authority, and best practices company-wide.
• Carry yourself like a professional and represent Norfolk Iron & Metal with integrity, respect, and accountability in all internal and external interactions.
• Set and execute credit strategy that balances sales growth with disciplined exposure management in a cyclical, commodity-driven industry. Proactively participate in credit related trade groups related to the metal service center industry.
• Own the company-wide credit portfolio, including exposure monitoring, aging, days sales outstanding, collection effectiveness index ratios, and bad debt performance.
• Develop and mentor the credit team, empowering sound decision-making while holding the department accountable to performance standards.
• Work closely with district leadership teams to support customer relationships, resolve issues head-on, and meet commitments.
• Identify opportunities to improve systems, reporting, and processes—celebrating wins while always looking ahead to what’s next.
• Provide clear, actionable credit risk reporting and insights to senior leadership, supporting decisions with a long-term time horizon.

What This Job Offers

• Job Type: Full-time
• Career Level: Director