Director of Credit Operations

Ironhorse Funding LLC•Middleton, MA

23h•$100,000 - $140,000•Onsite

About The Position

At Ironhorse Funding LLC, we value our core values of Serve & Help, Teamwork and Communication, Adaptability, Accountability, Respect & Integrity, creating a culture centered around collaboration and high performance. As the Full-Time Director of Credit Operations, you'll lead a dynamic team in an exciting onsite role based in Beverly, MA, where you'll make impactful decisions and drive innovation in our credit processes. With an expected pay range of $100,000.00 to $140,000.00, this position offers competitive compensation that reflects your skills and contributions to our mission. Joining our team means becoming part of an energetic environment where your ideas and leadership can flourish. You can get great benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, 401(k) with employer match, immediately vested, and enrollment in company wide success sharing plan. We are committed to fostering a workplace that thrives on respect and integrity, making it an incredible opportunity to accelerate your career in finance. Who are we? An Introduction Ironhorse Funding is a leading provider of innovative, technology-driven, full spectrum finance solutions to consumers and dealers in the motorcycle, powersports, RV, and marine markets. We provide customers across the entire credit spectrum access to financing and refinancing programs with competitive rates and flexible terms through our direct-to-consumer and dealer programs. We want every customer to have access to financing for their dream ride. We have an immediate need for a Director of Credit Operations to join our team located in Beverly, MA. You will lead the originations needs for the organization for Motorcycle, Powersports, RV and Marine assets. This role is ONSITE. Make a difference as a Director of Credit Operations The Director of Credit Operations at Ironhorse Funding LLC plays a pivotal role in the end-to-end execution of underwriting, processing, and funding operations. This position directly supports our transition to an institutional operating model, prioritizing throughput, consistency, and high-quality credit execution. You will lead a talented originations team by setting clear expectations, providing coaching, and fostering a collaborative, high-performing culture. Your responsibilities will include managing the full loan origination workflow, ensuring efficient pipeline velocity, and implementing key performance indicators (KPIs) to track metrics such as time-to-decision and accuracy rates. Additionally, you will partner closely with Credit Risk Leadership and Sales, ensuring compliance with regulatory requirements while continuously improving processes for scalability. By owning vendor relationships and collaborating with Data & Analytics, you will provide critical insights that drive operational excellence, all while embodying our core values of Serve & Help, Teamwork and Communication, Adaptability, Accountability, Respect & Integrity. Requirements for this Director of Credit Operations job To excel as the Director of Credit Operations at Ironhorse Funding LLC, candidates must possess a unique blend of skills and experience. Operational leadership and execution discipline are paramount, ensuring that the team adheres to established workflows and processes. An understanding of credit and underwriting processes is essential, as is the ability to design efficient workflows for optimal performance. Candidates should also demonstrate emotional intelligence to effectively lead and communicate across all levels of the organization. Data-driven decision-making skills are critical to analyze performance metrics and implement continuous improvements. With supervisory responsibilities, the role requires experience managing, leading, and coaching teams in underwriting, processing, and funding. A background of 7–12+ years in consumer or specialty finance, along with proven success in scaling operations within high-growth environments, will help inform strategies that align with our core values of Serve & Help, Teamwork and Communication, Adaptability, Accountability, Respect & Integrity. A bachelor’s degree in a related field is preferred. Must be authorized to work in the US at time of application. Full job description attached. Ready to join our team? If you believe that this position matches your requirements, applying for it is a breeze. We can't wait to meet you!

Requirements

Operational leadership and execution discipline
understanding of credit and underwriting processes
ability to design efficient workflows for optimal performance
emotional intelligence to effectively lead and communicate across all levels of the organization
Data-driven decision-making skills
experience managing, leading, and coaching teams in underwriting, processing, and funding
7–12+ years in consumer or specialty finance
proven success in scaling operations within high-growth environments
Must be authorized to work in the US at time of application.

Nice To Haves

A bachelor’s degree in a related field is preferred.

Responsibilities

managing the full loan origination workflow
ensuring efficient pipeline velocity
implementing key performance indicators (KPIs) to track metrics such as time-to-decision and accuracy rates
partnering closely with Credit Risk Leadership and Sales
ensuring compliance with regulatory requirements
continuously improving processes for scalability
owning vendor relationships
collaborating with Data & Analytics
providing critical insights that drive operational excellence