Director of Credit & Collections Strategy
About The Position
Mikinok Enterprises has revolutionized the emergency loan market by using sophisticated machine learning (artificial intelligence) and big data to detect fraud and predict payback. We’re looking for a Director of Credit & Collections Strategy to drive the design, execution, and evolution of credit strategy for Mikinok’s subprime consumer lending portfolio. This role is accountable for portfolio performance balancing growth, profitability, and losses. You’ll also lead strategy development across collections and recovery - using data, testing, and sound risk judgement. We’re looking for an experienced people leader to hire, manage and develop a growing analytical team. This leader will partner closely with Data Science, Engineering, Project, and Operations teams to translate insight into scalable credit strategies that materially impact portfolio performance.
Requirements
- Bachelor's Degree in an analytical/quantitative field (Math, Physics, Engineering, Science or Computer Science) from a competitive school.
- Elite quantitative & analytical skills. (6+ years experience of quantitative analysis in financial services, consulting, data science or risk management)
- Hand-on experience within risk management (4+ years within financial services institution - ideally within subprime lending)
- Hand-on experience with SQL / Python and experienced coaching others (6+ years)
- Proven track record of people management and development (managed teams of 4+ analysts in past roles)
- Strong interpersonal, leadership, and communication skills
Nice To Haves
- Graduate Degree in an analytical/quantitative field (Math, Physics, Engineering, Science or Computer Science) from a competitive school
- 10+ years experience of quantitative analysis in financial services, consulting, data science or risk management
- 8+ years of experience within risk management & collections strategy within financial services institution
- Experience leading to a deep understanding of sub-prime credit dynamics including volatility, adverse selection, and risk layering
- Experience launching new credit products especially within sub-prime lending
- 6+ years of experience managing analytical teams
Responsibilities
- Lead and grow analytical team
- Hire, manage, and develop a high-performing team of analysts (4-6 FTE)
- Coach team on analytical thinking, technical skills, and business acumen
- Set clear expectations, goals, and career development plans. Provide team regular, actionable feedback
- Foster a culture of accountability, collaboration, and feedback
- Manage portfolio performance
- Accountable for monthly executive Credit Performance Review meeting - includes review of origination performance and portfolio trends (payment, delinquency / loss, and profitability metrics)
- Help define and manage KPI for portfolio performance within Mikinok and partners
- Act as effective challenge for current credit underwriting strategies
- Support various other analytical reporting needs across business including external reporting, data visualization, ad hoc analyses
- Manage Collections Strategy
- Setup and manage Collections Strategy team including outbound call and digital strategies, repayment plan / settlement offers, and optimize 3rd party vendor placements
- Incorporate models to differentiate treatment / optimization across strategies
- Setup A/B and DOE tests for new strategies
Benefits
- Competitive salary and bonus structure
- Generous employee benefits plan, including robust healthcare plans, matching 401K, and four weeks of PTO
- Company-sponsored professional development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
