Director of Creative Services

Haverford College

2d • $90,000 • Hybrid

About The Position

The Director of Creative Services (Design, Multimedia, and Brand) is a member of the Marketing and Communications leadership team. Working in partnership with the editorial and web services directors, this role helps shape strategy, establish priorities, and ensure cohesive, high-quality storytelling across all channels. The Director supervises a small team and personally contributes to select multimedia projects, including filming and editing video content that supports institutional storytelling. This role is ideal for a seasoned creative professional who thrives in a collaborative, resource-conscious environment and enjoys balancing leadership with direct creative work.

Requirements

• Bachelor’s degree in graphic design, visual communication, marketing, film/video production, or a related field, AND five (5) years of professional creative experience, including experience producing visual and multimedia content - OR - Nine (9) years of professional creative experience, including experience producing visual and multimedia content
• Strong portfolio showcasing design, branding, and video/multimedia production, including filming and editing
• Proficiency with industry-standard design and video production tools (e.g., Adobe Creative Cloud)
• Experience managing projects, workflows, and deadlines in a collaborative environment
• Demonstrated ability to collaborate effectively
• Excellent communication, organizational, and interpersonal skills
• Possession of a valid U.S. Drivers’ License and ability to pass a Motor Vehicle Record check

Nice To Haves

• Experience in higher education, non-profits, or another mission-driven organization
• Experience supervising, mentoring, or leading creative staff or project teams
• Familiarity with institutional marketing initiatives, such as enrollment, advancement, or fundraising campaigns
• Knowledge of accessibility standards and inclusive design practices (e.g. ADA/WCAG)
• Experience managing external creative partners such as freelance photographers, videographers, or agencies

Responsibilities

• Help guide the visual expression of the College’s brand across print, digital, web, and social communications
• Translate institutional priorities and complex academic narratives into compelling, audience-centered visual stories
• Collaborate with Marketing & Communications leadership to support campaign development and maintain a cohesive visual identity
• Provide creative direction on major initiatives and ensure consistency across channels
• Supervise, mentor, and support a small team of creative staff members (graphic designer, multimedia specialists)
• Establish clear workflows, project priorities, and expectations to support efficient and collaborative work
• Provide regular feedback and coaching to support professional growth and maintain high creative standards
• Foster a collaborative, inclusive, and solution-oriented creative culture
• Lead and execute creative projects from concept through delivery across print and digital platforms
• Personally design, film, and edit select multimedia projects, including short-form videos, social media content, and institutional storytelling pieces
• Work with campus and other partners to develop visual assets that support marketing campaigns, institutional initiatives, and ongoing communications
• Provide creative direction and quality control for video, photography, and motion graphics produced by staff or external collaborators
• Partner with writers, marketers, web teams, and campus stakeholders to develop integrated, multi-channel campaigns
• Advise campus partners on creative approaches, timelines, and best practices
• Ensure creative solutions align with strategic goals, brand standards, and accessibility guidelines
• Manage multiple concurrent projects with competing deadlines
• Coordinate timelines and budgets for creative initiatives
• As needed, source and manage freelancers, videographers, agencies, and vendors
• Maintain brand guidelines, templates, and visual systems
• Ensure compliance with brand standards, copyright, licensing, and accessibility requirements (ADA/WCAG)
• Review final creative deliverables prior to production or publication

Benefits

• The College offers a comprehensive benefits program that includes possible work-from-home opportunities, automatic 10% retirement contribution to your retirement account upon eligibility (no match required), a 50% tuition benefit for dependent children upon eligibility, 14 paid holidays (including the week before New Year’s Day), affordable medical plans, Health Savings Account contribution of $700 for individuals and$1400 for families (no match required, available to employees enrolled in the High Deductible Health Plan), and a beautiful arboretum campus with walking trail and easy public transportation access.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1-10 employees