Director of Consulting Services

CGI•Austin, TX

14h•Hybrid

About The Position

At CGI, we deliver more than technology consulting—we use technology intentionally to improve citizens' lives. As part of our Texas Business Unit Public Sector team, we partner with state agencies and local governments to modernize systems, create applications that serve vulnerable populations, and engineer solutions that increase transparency and ensure efficient use of taxpayer dollars. Join us and be part of the bigger picture: we're technologists who passionately serve Texas and Oklahoma. This position is located in our Austin, Texas office, however a hybrid working model is acceptable Role OverviewCGI is seeking a dynamic, highly motivated, and collaborative leader to join our Public Sector practice as a Director, Consulting Services (DCS). In this senior role, you will: . Drive business development by growing revenue within existing accounts and building a strong pipeline of new opportunities. . Lead project delivery to ensure successful outcomes for state and local government clients. . Manage and develop teams, fostering a culture of collaboration and excellence. . Engage with clients to understand their challenges and deliver innovative solutions that transform public services. What We're Looking For . Proven consulting experience with a focus on IT and technology-enabled solutions. . Strong public sector domain expertise, particularly with state and local government. . Demonstrated success in business development, project delivery, and people leadership. . Highly motivated, results-driven, and a true team player. . Exceptional communication and relationship-building skills.

Requirements

Extensive IT and Consulting Services background (15+ years minimum)
Business development, including strategic sales planning and execution
Full accountability for service delivery and client satisfaction
Results-driven leadership with strong knowledge of budgets, forecasting, planning, P&L management, and complex pricing models
Strategic planning and business management
Project delivery experience
Client engagement and relationship management
People leadership and team development
Self-motivated with a proactive approach
Strong intellectual agility—flexible, analytical, and adept at problem-solving with superior conceptual thinking
Exceptional communication skills, both verbal and written, across all organizational levels
Proven ability to build and maintain business partnerships
Sound decision-making and judgment, supported by strong analytical skills
Demonstrated success collaborating with cross-functional, virtual teams

Responsibilities

Build and maintain strong client relationships while driving business growth within assigned accounts.
Ensure high-quality service delivery and client satisfaction.
Develop a robust pipeline of opportunities across new and existing accounts.
Lead proposal development and evolve solution offerings to meet client needs.
Contribute to business strategy, planning, and budgeting.
Maintain overall accountability for service delivery and engagement success.
Manage engagement profitability and financial performance.
Lead and develop teams, including direct reports and delivery resources.
Ensure successful outcomes leveraging global delivery and vendor partnerships.
Apply best practices in delivery, customer management, and leadership—including succession planning, performance reviews, and financial management