Title: Director of Construction Operations

Travel + Leisure Co.Orlando, FL
71d

About The Position

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Director of Construction Operations is a critical leadership partner to the Director of Pre-Construction, responsible for efficiently executing all construction phases of the resort renovation program, from bidding through final turnover. This role directly manages the Project Manager Team and oversees daily operations, with a primary focus on strict cost controls and effective change management. The Director will also serve as the central communication hub, coordinating between internal stakeholders and providing real-time data to inform project scope and budget development.

Requirements

  • Bachelor's degree in construction management, Architecture, Engineering, or a closely related discipline.
  • 10+ years of proven management experience leading to high-performing Construction Project Managers.
  • Demonstrated ability to plan, organize, and direct complex design/construction tasks within a multi-project program.
  • Proven track record of driving cost efficiencies and implementing financial controls within complex construction programs.
  • Strong technical construction management experience on full-scope projects, including infrastructure development.
  • Expert knowledge of contract management and the ability to effectively review construction documents, propose alternate design solutions, and provide value engineering options.
  • Proficiency in key industry software, including Procore and the full Microsoft Suite.
  • Significant experience within the Hospitality Industry (resort, hotel, or similar large-scale projects).

Nice To Haves

  • Familiarity with financial and scheduling software such as Timberline and Primavera P6.
  • Experience actively participating in cross-functional task forces (e.g., GRIIP, ADA) to improve organizational processes.

Responsibilities

  • Financial & Project Oversight: In partnership with the Director of Pre-Construction, manage assigned reserve renovation projects, ensuring strict adherence to budget, schedule, and quality requirements for a portfolio exceeding $300 million.
  • Performance & Process Improvement: Drive the financial performance of all Resort Renovation & Design construction activities. Develop, execute, and monitor Quality Assurance programs, and proactively analyze process weaknesses to implement improvements that meet established annual goals and elevate guest satisfaction results.
  • Stakeholder & Fiduciary Management: Maintain the highest standards for Resort Operations and HOA Board relations, ensuring the company's fiduciary responsibilities are met. (Measure of success: Achieve a rating of 4 or higher on post-renovation surveys).
  • Cross-Functional Leadership: Actively participate in departmental Task Forces (e.g., GRIIP, ADA) to improve and streamline project management processes across the organization.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program
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