Director of Construction Operations

MDM CONTRACTING LLC•Raleigh, NC

About The Position

The Director of Construction Operations is responsible for overseeing the service delivery of construction projects in their respective market, ensuring that work is completed on time, within budget, to the required quality standards and with customer satisfaction. This role involves coordinating with sales and overseeing project managers and estimators to ensure the work goes smoothly from the point of sale through construction.

Requirements

5+ years of superintendent/project management experience required
Bachelor’s degree in Construction Management or equivalent experience preferred.
Ability to work a varied schedule including weekends and holidays as required.
Experience in multi-family construction project work required
Strong communication, problem-solving, and leadership skills are essential to effectively manage multiple teams and keep projects on track.
Knowledge of OSHA laws
Ability to work efficiently, self-directed and meet deadlines
Ability to schedule and direct multiple subcontractors in the field
Ability to solve problems and track job costs
Ability to train project managers
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.

Nice To Haves

Bilingual in Spanish is a plus.

Responsibilities

Develop, implement, and monitor operational strategies to support company growth and profitability.
Align day-to-day operations with company goals and customer service standards.
Oversee scheduling, resource allocation, and workflow for renovation and repair projects.
Ensure projects are completed on time, within budget, and according to quality standards.
Manages all project managers & estimators and oversees several jobs, including multiple subcontractors.
Support recruitment, hiring, and onboarding of operations staff.
Assist in preparing annual budgets, forecasts, and operational cost controls.
Monitor expenses, job costing, and profitability across projects.
Identify cost-saving opportunities while maintaining service quality.
Maintain strong relationships with subcontractors, inspectors, and architects.
Maintains relationships with clients and resolve escalated operational issues quickly and professionally.
Ensure compliance with OSHA, state, and local safety regulations.
Monitor licenses, permits, and insurance requirements for ongoing projects.
Continuously assess operations to identify opportunities for efficiency and improved customer experience.
Estimates new projects and trains new estimators.