Director of Concessions | Full-Time | The Dome
About The Position
The Director of Concessions at The Dome in Virginia Beach will be responsible for overseeing all concession operations, ensuring high-quality food and beverage service, maximizing revenue, and delivering exceptional guest experiences. This role requires strong leadership, operational expertise, and a passion for customer service in a fast-paced, high-volume environment. This role pays an annual salary of $95,000-$105,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until April 17th, 2026
Requirements
- Bachelor’s degree in Hospitality, Business, or a related field preferred.
- Minimum of 5+ years of experience in concessions, food & beverage, or hospitality management.
- Strong leadership and team-building skills.
- Experience managing budgets, inventory, and financial reporting.
- Knowledge of food safety regulations and alcohol service compliance.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Excellent communication and problem-solving skills.
Responsibilities
- Operational Leadership: Oversee daily concessions operations, ensuring efficiency, quality, and compliance with health and safety regulations.
- Financial Management: Develop and manage budgets, analyze financial reports, and drive revenue growth through sales strategies and cost controls.
- Staff Management: Hire, train, schedule, and supervise concessions staff, fostering a positive and productive work environment. Enter TPO reports and verify timesheets for a bi-weekly payroll.
- Vendor & Inventory Management: Manage supplier relationships, monitor inventory levels, and ensure timely restocking of products.
- Guest Experience: Maintain high customer service standards, address guest concerns, and implement feedback-driven improvements.
- Compliance & Safety: Ensure all concessions areas adhere to local health codes, alcohol service laws, and company policies.
- Event Coordination: Work closely with event planners, operations teams, and food & beverage departments to ensure smooth service during concerts, sports events, and special occasions.
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan
- 401(k) matching
- Paid Time Off (vacation days, sick days, and 11 holidays)
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
