Director of Compliance

Bank of Guam

About The Position

The Director of Compliance is responsible for developing, implementing, and maintaining controls and monitoring systems to minimize potential losses associated with critical risk areas. This role ensures the organization’s compliance with all applicable laws, regulations, and internal policies by leading a high-performing compliance team, collaborating with stakeholders, and supporting the organization’s mission and values. The Director of Compliance provides guidance on regulatory matters, oversees risk management strategies, and fosters a culture of integrity, accountability, and continuous improvement throughout the organization.

Requirements

Exceptional written and oral communication skills
Ability to build and maintain relationships with stakeholders, staff, and external partners
Ability to recruit, coach, and develop high-performing teams
Performance management and feedback delivery
Negotiation and conflict resolution skills
Strong analytical thinking and problem-solving abilities
Research skills for interpreting laws, regulations, and compliance risks
Ability to interpret and apply regulatory requirements to business practices
Policy and procedure development and review
Ability to identify, assess, and mitigate organizational risks
Development and implementation of risk management strategies
Experience with audits, regulatory examinations, and compliance monitoring
Skills in managing multiple projects, tasks, and priorities
Effective planning, organization, and execution of compliance initiatives
Ability to educate and train staff on compliance matters
High ethical standards and professionalism
Ability to maintain confidentiality and objectivity in sensitive situations
Proficiency in Microsoft Office and bank software
Ability to adapt to new and emerging technologies
Skills in representing the organization at events and in the community
Ability to role model organizational values and brand personality
Ability to work outside regular business hours in response to urgent compliance, risk management, or operational needs
Juris Doctor (J.D.) or practicing attorney; OR
Bachelor’s Degree in Business or related field and 5 years of professional experience in regulatory compliance or other compliance fields (e.g., consumer, corporate, financial, operational, data privacy, anti-money laundering, etc.); OR
High school graduate or equivalent general education diploma and 7 years of professional experience in regulatory compliance or other compliance fields as listed above

Nice To Haves

CRCM or other professionally recognized compliance certification (e.g. CCEP, CAMS, CIPP, CPA, CIA, etc.) relevant to the organization’s compliance needs, preferred.
Candidates with experience in developing, implementing, and managing compliance programs in any regulated industry are encouraged to apply. Transferable skills in risk assessment, policy development, regulatory interpretation, and audit coordination are highly valued.

Responsibilities

Recruit, train, empower and support a dynamic, highly motivated and creative team.
Inspire, coach and develop staff to reach peak performance, achieve goals and foster growth – both vertically and horizontally within the organization and across the industry.
Track and monitor individual and team performance, provides regular feedback making recommendation for improvement and offering praise and kudos for excellent, beyond the call of duty and work.
Collaborate with internal key stakeholders to maintain compliance awareness.
Act as a liaison between corporate and the assigned industry group or region in matters regarding compliance.
Direct and assists lower-level staff with the development or revision of policies, procedures, contracts, and agreements to ensure compliance.
Proactively role model our bank brand personalities and build meaningful connections with employees, customers and vendors.
Demonstrate highly developed leadership and communication skills, both written and oral.
Coordinate the review and interpretation of new and pending laws and regulations with the Operations Manager, which potentially affect the organization’s business practices for the assigned division or region.
Provide on-going support to the Bank and Compliance Officers on a day to day basis by conducting research and responding to inquiries.
Represent/participate in Bank sponsored events and community outreach programs.
Oversee a continuing training program, assisting in the review of policies and procedures, coordinating internal audits and regulatory examinations, and periodically monitor the business units adherence to compliance programs.
Responsible for ensuring that appropriate systems are developed, implemented and maintained to identify, measure, monitor, and control risks, in accordance with applicable regulatory guidelines.
Recommend goals, objectives and work plans for the Risk Management Division.
Prepare and compile reports for Monthly Management, as well as present issues and reports at Monthly Compliance contact meetings and Quarterly Risk Management meetings.
Assist the Senior Vice President/General Counsel & Chief Risk Officer with legal issues, contracts, and judicial pronouncements relative to Risk Management.
Assist in ensuring the Bank is CRA compliant.
Perform other duties/tasks or projects as assigned to meet the needs of the department or business.
Assist the Senior Vice President/General Counsel & Chief Risk Officer in establishing, coordinating, and maintaining an effective compliance program to ensure that established compliance policies are enhanced or new policies developed and implemented.
Assist the Senior Vice President/General Counsel & Chief Risk Officer in establishing, coordinating, and maintaining an effective policies and procedures management system to ensure that the Bank's UPM and Regulatory Compliance Manuals are reviewed and updated annually.
Assist the Senior Vice President/General Counsel & Chief Risk Officer on matters involving litigation, which may affect the Bank’s compliance with laws and regulations.
Responsible for ensuring that appropriate risk management strategies are employed throughout the bank to avoid, control, retain or transfer identified risk exposures.
Research and evaluate the Bank’s exposure to loss and potential risks; recommend and implement methods to reduce, eliminate or transfer potential losses and risks.
Complete all bank mandated training.
Periodically report findings and issues to the Chief Risk Officer.