Director of Compliance

Medical Air Services Association, Inc•Fort Lauderdale, FL

14h•Remote

About The Position

This is a full-time, remote position based anywhere in the continental United States. Are you a strategic compliance leader who thrives on building programs that balance regulatory precision with business agility? As MASA’s Director of Compliance, you’ll take the lead in shaping, implementing, and managing a robust compliance program that safeguards our integrity and drives our continued success. You’ll partner with senior leaders across the organization to ensure MASA meets contractual, legal, and regulatory standards—while fostering a culture of accountability, trust, and ethical excellence. This is your opportunity to make a lasting impact at a mission-driven company in rapid growth mode. About MASA MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States. Learn more at https://www.masaaccess.com.

Requirements

3–7 years of experience as a compliance professional or legal operations manager within insurance (A&H, P&C, or Travel) or membership organizations.
Experience managing compliance or legal staff.
Direct ownership of HIPAA or comparable privacy laws, such as a privacy officer.
Licensed to practice law in Florida (preferred) or in another U.S. jurisdiction with authorization to practice in-house in Florida.
Proven success in building and implementing corporate compliance programs from the ground up.
Strong understanding of operationalizing compliance initiatives while supporting business performance.
Practical, common-sense approach to risk management and compliance problem-solving.
Ability to influence leaders and collaborate effectively within a small, fast-paced legal team.

Responsibilities

Develop, project manage, and oversee the corporate compliance framework, including policies and procedures governing insurance operations, marketing, and general corporate compliance—both domestically and internationally.
Ensure compliance with applicable laws and regulatory requirements, maintaining the organization’s strong commitment to compliance.
Partner with Insurance Operations to ensure all marketing and insurance activities meet state-specific regulatory requirements across all media formats.
Create and maintain policies and standard operating procedures supporting corporate and legal compliance programs.
Design and deliver compliance training covering insurance operations, corporate governance, OFAC, FCPA, conflicts of interest, intellectual property, HIPAA, data protection, cybersecurity, and related areas.
Provide proactive compliance guidance and counsel to company leadership and management teams.
Monitor operational processes through audits, education, and corrective action plans; report findings and recommend improvements.
Manage investigatory processes, documentation, and resolution of compliance matters, ensuring accurate tracking and reporting.
Collaborate with executive management on compliance strategy and planning initiatives.
Partner with cross-functional stakeholders to review and approve marketing materials for regulatory compliance.
Stay current with changes in laws and regulations; communicate required policy or procedural updates.
Promote visibility and accessibility of the Compliance Office to encourage open communication and issue resolution.
Continuously monitor and enhance the effectiveness of the Compliance Program.
Manage outside counsel engagements for specialized legal or compliance matters.
Perform additional legal and compliance duties as assigned.

Benefits

Competitive base salary, bonuses, and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!

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