Director of Compliance Risk Programs and Advisory

Mountain America Credit Union•Sandy, UT

13d•Hybrid

About The Position

The Director of Compliance Risk Programs and Advisory leads key components of the credit union’s enterprise-wide Compliance Management System (CMS). This strategic second line role oversees compliance advisory, training, fair and responsible banking, monitoring, and issue validation activities to ensure that regulatory compliance is effectively embedded into business operations. This leader is a collaborative and credible compliance partner to business units and product teams, providing practical, risk-aligned guidance that supports both regulatory integrity and responsible innovation. The Director manages a team of compliance professionals and works closely with Legal, ERM, and business leadership to identify and mitigate emerging compliance risks.

Requirements

Bachelor's degree in finance, business, law, or related field preferred
Typically requires minimum of 8 years related experience, including 5 or more years of direct experience in compliance experience at a regulated financial institution
Demonstrated expertise in fair lending, UDAAP, ECOA, and other key consumer compliance regulations
Strong experience delivering advisory services, managing testing programs, and/or regulatory training.
Leverages knowledge of trends in compliance, risk and governance to influence strategy
Credible challenge and risk perspective. Ability to confidently and respectfully challenge processes, decisions, and risk-taking activities based on sound regulatory knowledge and risk insight, while maintaining collaborative relationships with business partners
Strategic thinking with attention to regulatory detail
Leadership and talent management skills
Problem solving skills
Verbal/written communication skills
Creates a sense of urgency and accountability in delivering objectives and a culture which fosters innovation and creativity
Develops multifunctional leadership
Coaches individuals to reach full potential, builds coaching capability in others
Helps orchestrate talent development & movement across the business unit or function
Leads Work effectively & regularly across functions
Responsible for effectiveness of team(s) and performance results
Responsible for a business process in a function of notable risk and complexity
Directs multiple related teams or function with significant and critical organization-wide impact
Operates with autonomy on operational matters, accountable to BU Leadership
Limited to no revenue generation responsibilities (except for sales)
Has budget responsibility
Actively develops strategic plan for the function or business processes with VP
Sets objectives for self and/or a team/project members
Delivers the results that have a tangible impact for function or business process
Adapts strategy to changing conditions
Identifies external threats and opportunities and adapts strategy to changing conditions
Strategic planning horizon generally 1 - 3 years
Actively participates in building BU plan
Applies company level financial and economic perspectives to decision making and problem solving
Uses substantial intuition and experience to complement data
Gathers and analyzes information at an expert level
Manages the resolution of complex or unusual business problems
Applies analytical thinking, problem identification and solving and decision making
Implementation of solutions requires a medium-term view
Ability to sit, talk and hear consistently
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally

Nice To Haves

Experience with large or complex credit unions, banks, or financial institutions
Familiarity with GRC platforms or compliance technology (i.e., Arche r, automated testing, LMS)
Professional certifications such as CRCMP, CRCM, CAMS, or CCEP

Responsibilities

Lead the development and execution of the compliance advisory program, ensuring timely, practical regulatory guidance is provided to business units and support functions.
Oversee the Compliance Training Program, ensuring enterprise-wide delivery of engaging, role-specific, and risk-aligned content.
Strategically lead the Fair and Responsible Banking Program, including oversight of UDAAP, UDAP, fair lending (e.g., ECOA, HMDA), and member equity initiatives.
Provide compliance impact assessments and advisory support to the project management office (PMO) and other enterprise change initiatives, ensuring new products, services, and technology imp lementations align with applicable regulatory requirements and compliance risk expectations.
Ensure member fairness, accessibility, and ethical treatment are embedded throughout compliance activities.
Provide input into the design and maturation of the credit union’s CMS to ensure it meets evolving regulatory and operational requirements.
Serve as a subject matter expert on key consumer protection regulations (e.g., UDAAP, FCRA, TILA, RESPA, MLA, ECOA).
Partner with Legal and business leaders to review and advise on products, services, campaigns, and business changes.
Support preparation for regulatory exams , internal audits, and serve as a lead contributor for areas under advisory, training, or consumer compliance.
Collaborate with the VP of Compliance Risk on regulatory inquiries and supervisory communications.
Lead a team of compliance managers overseeing advisory services, fair and responsible banking, compliance testing , and training.
Set clear team goals and KPIs while promoting accountability, development, and cross-functional collaboration.
Foster a culture of integrity, curiosity, and continuous improvement within the compliance team and broader organization.
Promote talent growth and succession planning through mentoring and ongoing development.
Oversee the compliance monitoring and testing program, ensuring independent assessments of controls tied to high-risk regulatory requirements.
Manage the compliance issue validation process, confirming timely and effective remediation of issues from exams, audits, or self-identified gaps.
Lead the annual regulatory compliance risk assessment, evaluating inherent and residual risks across business lines to inform the compliance monitoring plan, training, and advisory focus.
Deliver reporting and insights to the VP of Compliance Risk and other governance bodies, highlighting trends, performance metrics, and emerging risks.
Identify and escalate systemic issues, advising on appropriate remediation strategies in partnership with ERM and business units.