Director of Compliance and Risk Management

LifeLinc Corporation•Memphis, TN

About The Position

The Director of Compliance and Risk Management serves as the organization’s lead in managing benefit, payroll, and human resources-related risks, ensuring compliance and driving the consistent application of policies and procedures. This position is responsible for working in collaboration with General Counsel and Human Resources to safeguard the organization through proactive oversight of benefit, payroll and human resources-related compliance programs and initiatives as well as collaborating with the General Counsel on legal and regulatory compliance, workplace investigations, employee training, and effective risk mitigation strategies. The Director develops, updates, and communicates policies to reflect current requirements in this regard and organizational priorities, ensuring leaders and employees understand and adhere to established standards. The Director partners closely with corporate and clinical leadership to identify potential areas of risk, conduct internal audits, and recommend corrective actions. This role will be responsible for holding routine compliance meetings, receiving and analyzing reports related to benefit, payroll, and human resources-related compliance concerns, and leading incident response efforts as appropriate, including workplace investigations, as necessary. Additionally, this position designs and delivers compliance-related training to reinforce policy understanding and foster a culture of accountability. Success in this role is measured by reduced organizational risk, timely and thorough resolution of workplace incidents and employee relations matters, and a workplace culture that values integrity, compliance, and respectful communication.

Requirements

Education and experience equivalent to: Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree preferred
Minimum of 7–10 years of leadership experience, with significant experience in areas of compliance, risk management, policy development, and employee relations
Demonstrated expertise in conducting investigations and managing progressive discipline processes.
Strong knowledge of federal, state, and local employment laws and regulations.
Proven ability to identify and mitigate organizational risk in a complex work environment.
Excellent communication, facilitation, and interpersonal skills.
Experience managing corporate compliance programs and initiatives
Ability to work collaboratively with leaders at all levels to achieve organizational goals.
High level of integrity, discretion, and sound judgment in handling sensitive information.

Responsibilities

Hold routine compliance meetings, receive and analyze reports related to benefit, payroll, and human resources-related compliance concerns, and lead incident response efforts
Lead benefit, payroll, and human resources-related compliance initiatives and work in collaboration with General Counsel as needed for legal and regulatory compliance initiatives
Monitor trends in employment law and best practices to advise leadership on necessary changes
Develop, implement, and maintain policies and procedures that align with legal requirements and organizational values
Collaborate with executive leadership to integrate compliance and risk management strategies into business planning
Conduct and oversee workplace investigations, ensuring thorough documentation and timely resolution
Manage progressive discipline processes, providing guidance to leaders on consistent and fair application
Identify and mitigate organizational risk through proactive internal audits, monitoring, and corrective action plans
Manage external audits of all HR-related processes and benefits
Develop and deliver benefit, payroll, and human resources-related compliance training to leaders and corporate and clinical staff, promoting awareness and understanding of policies and obligations
Develop strategy and plan for continuing education and training for clinical staff
Oversee documentation practices, including HR documentation, to ensure legal defensibility and alignment with organizational standards
Develop and implement annual and ongoing training for organizational leaders, including on-site clinical leaders
Demonstrate sound judgment in handling sensitive information