Director of Community Services

Springwell•Marlborough or Waltham, MA

3d•$90,000

About The Position

The Director of Community Services oversees the agency’s SCO/One Care, Protective Services and Money Management programs via direct supervision of 3 Program Managers. The Director will track, analyze and utilize data to ensure compliance with standards and promote continuous quality improvement. The Director supports professional development of staff throughout the agency by designing and maintaining the initial and ongoing training programs. It’s essential for this Director to collaborate with agency leadership, particularly fellow Directors and the Chief Operating Officer, to model and advance the agency’s mission. The compensation range for this role is $90,000. For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence. We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities. We believe in and are looking for new staff who embrace: Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support. Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service. Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.

Requirements

Master’s degree in Social Work, Management, Public Health or related field preferred. Bachelor’s Degree with three years’ experience may be substituted for Master’s degree
Three years’ experience as a Supervisor or Program Manager, preferably in a clinical setting
Commitment to quality, community-based, consumer-directed care
Demonstrated planning, program development and management skills
Demonstrated leadership ability and the ability to work in a team based organization
Demonstrated flexibility and creative problem solving abilities
Excellent verbal, written and computer skills

Nice To Haves

Familiarity with community services for elders and the Massachusetts aging network preferred

Responsibilities

oversees the agency’s SCO/One Care, Protective Services and Money Management programs via direct supervision of 3 Program Managers
track, analyze and utilize data to ensure compliance with standards and promote continuous quality improvement
supports professional development of staff throughout the agency by designing and maintaining the initial and ongoing training programs
collaborate with agency leadership, particularly fellow Directors and the Chief Operating Officer, to model and advance the agency’s mission

Benefits

3 weeks of vacation in first year
Birthday off
13 paid holidays
3 paid personal days
15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
Health & dental insurance with employer contribution
Life and long-term disability insurance at no cost to employee
Flexible Spending Plan
Employee Assistance Plan
401K Retirement Savings Plan w/ employer contribution
Mileage reimbursement
Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
Employee referral bonuses
Free parking
Commitment to promoting from within