Director of Communications

Engaged

12h • Remote

About The Position

At Food Banks Canada, our commitment stretches across the nation, tirelessly supporting and enhancing the work of over 5,500 food banks and community organizations. We invest in, advocate for, and bolster their critical efforts. Through diligent research, we delve into the root causes of food insecurity, devising actionable solutions informed by our findings as we work to create a Canada where no one goes hungry.
In 2024, Waterstone Human Capital recognized our workplace for embodying one of Canada’s Most Admired™ Corporate Cultures of the year. This distinction highlights best-in-class Canadian organizations with cultures that have helped them enhance performance. For us, performance means advancing our mission and achieving organizational goals collaboratively with a team that is happy, healthy and engaged.
Our efforts and impact are expanding, and we're opening doors for passionate, teamwork-driven professionals in search of a career that's both meaningful and captivating. Bilingualism (English/French) is an asset for all our roles at Food Banks Canada as we support Canadians across the country.
About the Role
The Manager, National Food Recovery Programs plays a key role in advancing Food Bank Canada’s mission by leading national initiatives that increase access to high-quality, nutritious food for communities across Canada. Working collaboratively with industry partners, retailers, and the food bank network, this role oversees the planning, execution, and continuous improvement of national food recovery programs, with a strong emphasis on building strategic partnerships and maximizing program impact. The ideal candidate brings strong knowledge of Canada’s food retail sector and is skilled at navigating complex relationships while communicating and presenting confidently to stakeholders at every level of an organization. Combining strategic thinking with hands-on program management, this role drives program growth through data-informed decision making, effective communication, and collaborative problem solving. Success in this position requires a relationship-focused professional who is comfortable balancing multiple priorities, managing program performance and reporting, and fostering meaningful partnerships that strengthen participation, remove barriers, and ultimately increase the amount of food recovered and shared nationwide.

Requirements

• Minimum 4 years’ program management, food procurement, relationship building and/or, fundraising/sales experience, with a track record of successful results and the proven ability to build and maintain donor/industry relationships
• Completion of an undergraduate degree or equivalent in a related field
• Strong knowledge of Canada’s retail sector
• Exceptional interpersonal skills, with the ability to build rapport and trust with retail partners, as well as internal stakeholders and team members
• Excellent presentation and negotiation skills
• Ability to effectively coordinate multiple projects, deadlines, and priorities
• Strong general computer skills with proficiency in MS Office (Excel, PowerPoint, Word, and Outlook)
• Bilingualism (English/French) is an asset
• Must have access to reliable transportation for travel and a valid driver’s license with a clean driving record

Responsibilities

• Foster strategic relationships with program partners (including retailers), leading partnership meetings, identifying opportunities for collaboration and resources, and conducting partner engagement and training sessions
• Manage the planning and execution of Food Banks Canada’s national food recovery programs, including the Retail Food Program
• Work closely with key stakeholders to develop and manage program communication, marketing and training to maximize program knowledge, engagement, and participation
• Provide ongoing analysis to proactively identify program risk and opportunities, and create greater efficiencies and deepen overall engagement of the network and program partners
• Provide training and mentorship to food banks to strengthen relationships and increase engagement with their matched program partners; increasing the amount of food received
• Lead program stewardship and recognition planning, ensuring activities are communicated and executed in a timely manner
• Identify opportunities for incremental food recovery initiatives across Canada, developing effective strategies and programs needed to increase access to incremental nutritious food for the network

What This Job Offers

• Job Type: Full-time
• Career Level: Manager