Director of Collision Operations

Dacus•McPherson, KS

9d•Onsite

About The Position

Director of Operations Dacus Auto Body & Collision Repair We are a family-owned collision repair company operating two locations and focused on running a high-quality, well-organized operation. We’re looking for someone who can help bring clarity, consistency, and momentum to our daily operations while protecting the culture and standards we’ve worked hard to build. This role partners closely with ownership and oversees both shops, with the Shop Managers and Claims Manager reporting directly to you. What You’ll Do Build strong relationships with our team and help unify culture across locations Coach and support managers in communication, expectations, and accountability Observe workflows and simplify processes to reduce stress and rework Align operations between shops while respecting their differences Improve day-to-day flow, throughput, and predictability Help strengthen the business so it runs smoothly and sustainably Learn the collision repair industry and stay engaged through training and industry groups What Success Looks Like You’ll know you’re succeeding when: The team trusts you and brings problems early Managers handle more decisions confidently The shops operate with less chaos and clearer expectations Processes feel simpler and more consistent Who This Role Is For Collision experience is helpful but not required — we can teach the technical side. We’re looking for someone who is: Honest and steady Organized and thoughtful Process-driven Comfortable turning ideas into clear plans and follow-through People-focused and respectful Confident holding others (and themselves) accountable Curious and eager to learn Motivated by improving teams and systems You’ll likely enjoy this role if you naturally bring structure to moving parts, help others stay aligned, and take satisfaction in helping a team operate smoothly day to day. Experience in service operations, team leadership, or multi-department management is helpful. Work Style This is a hands-on role. You’ll spend time in both shops working alongside managers and observing operations firsthand — not behind a desk all day.

Requirements

Honest and steady
Organized and thoughtful
Process-driven
Comfortable turning ideas into clear plans and follow-through
People-focused and respectful
Confident holding others (and themselves) accountable
Curious and eager to learn
Motivated by improving teams and systems

Nice To Haves

Experience in service operations, team leadership, or multi-department management is helpful.
Collision experience is helpful but not required

Responsibilities

Build strong relationships with our team and help unify culture across locations
Coach and support managers in communication, expectations, and accountability
Observe workflows and simplify processes to reduce stress and rework
Align operations between shops while respecting their differences
Improve day-to-day flow, throughput, and predictability
Help strengthen the business so it runs smoothly and sustainably
Learn the collision repair industry and stay engaged through training and industry groups