Director of Clinical Services, Behavioral Health

NewVista Behavioral Health

About The Position

The NewVista mission is to inspire hope and deliver holistic care to those in need of behavioral health services in a contemporary and healing environment – one that is conducive to providing the life skills needed to regain stability and independence, utilizing a passionate and highly trained team of professionals. Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact to our patient’s lives. Our team members work with our patients to help in the recovery and treatment process to restore to a better quality life through their individual plans, group therapy and overall stay at our facility. Position: The Clinical Director is responsible the Assessment & Referral and Clinical Services Department. The Assessment & Referral department performs patient call backs, take inbound phone calls, collecting all pertinent clinical data, and perform pre-registration and insurance eligibility functions. Documents all call activities. Works closely with the Psychiatrist providing data for all possible admissions. Works within the Business Development Team, participating in marketing planning and events. Responsible for providing excellent customer service, participating in team events and working closely management to improve processes. The Clinical Services department is responsible for all clinical treatment programs of patients receiving treatment for psychiatric and substance abuse issues in both inpatient and outpatient settings. Treatment includes Psychosocial assessments, treatment groups, treatment plans and treatment team meetings. The Clinical Services department complete discharge planning to ensure an optimal post hospital transition.

Requirements

A Master’s Degree
Licensed as an LSW, LISW, LPCC or LMFT
Experience in behavioral health with knowledge of psychiatric and chemical dependency treatment principles

Responsibilities

Oversight of Assessment & Referral and Clinical Services Departments
Maintain good relationships with community referral and resources
Ensure admission flow is consistent, removing barriers to admission
Ensure that hospital approved programs are implemented and provided consistently.
Provide oversight to the therapists and provide feedback through the performance evaluation process and, if necessary, through counseling.
Ensure that all interventions (individual, group, and family therapy) are performed and documented according to professional clinical standards.
Attend treatment team meetings on a regular basis.
Oversight of Discharge Coordination & Aftercare Planning
Actively participate in survey activities (TJC, Medicare, and licensing).
Coordinate performance improvement and complete monthly reporting.
Actively participate in the complaint resolution process as needed.
Collaborate with leadership team members on all matters related to hospital operations.

Benefits

Team members start with two weeks of Paid Time Off that progressively increases with tenure.
Medical Packages with Rx – 3 Choices
Flexible Spending Accounts (FSA)
Dependent Day Care Spending Accounts
Health Spending Accounts (HSA) with a company match
Dental Care Program – 2 choices
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match
Tuition Reimbursements and Student Loan forgiveness
Mentoring + Trainer Opportunities through our Horizon Mentorship Program
Handle with Care Trainer – Certifications
On the spot recognition
Prizes
Team Member of the Quarter
Team Member of the Year
Monthly Celebrations
Team Member Recognition Cards