Director of Clinical Operations -Autism Services

ODYSSEY BEHAVIORAL GROUP•Sevierville, TN

About The Position

The Stables is looking for a dedicated Director of Clinical Operations to help guide our team and support the daily clinical and operational success of our program. This role nurtures staff, ensures exceptional client care, and builds meaningful connections with our community and referral partners. What makes The Stables so special is the environment — a peaceful space where horses and other animals help clients open up, grow, and find confidence. It’s a place where our team feels supported, inspired, and part of something truly impactful. If you’re looking for a leadership role filled with purpose, heart, and a one-of-a-kind setting, we’d love to connect. Join us at The Stables!

Requirements

Position requires a master’s degree and active unrestricted TN clinical licensure such as LISW, LPCC, LPC-MHSP, LCSW, LMFT and a minimum of 5 years of related experience in Autism and behavioral healthcare setting
Position requires incumbent to have a valid driver’s license and acceptable driving record.
Clearance of criminal background, TB test, and any other mandatory state/federal requirements.
Current CPR and First Aid certification.

Nice To Haves

5 years of leadership experience within a behavioral healthcare treatment facility is preferred.

Responsibilities

Collaborates with the network support teams and the governing body to develop and implement clinical programs and operational objectives that promote program growth and respond to client needs.
Creates a culture and environment focused on fulfilling operational objectives in alignment with the treatment philosophy and values.
Ensures achievement of business objectives through day-to-day operational, financial, clinical and regulatory oversite.
Ensures compliance with all licensure and accreditation requirements, payor contracts, state and federal laws.
Supports the development, implementation, and enforcement of all policies and procedures, including patient rights.
Monitors and continuously improves clinical program quality through research and application of industry best practices.
Establishes a welcoming environment and strong culture of customer service throughout the program.
Reviews and approves admissions ensuring the admissions process is smooth, efficient, and customer focused.
Manages difficult or emotional client situations, responds promptly to client needs, solicits client feedback to improve service; responds to requests and meets commitments.
Oversees all aspects of clinical care from admission through discharge; communicates effectively with clients, families, referral partners, and all members of the interdisciplinary team.
Promotes professional growth and development throughout all levels of the program, championing effective teamwork and critical thinking; recommending training and development plans, as appropriate.
Leads and promotes active communication with department leaders around all actual or potential problems or issues that could result in risk exposure or customer dissatisfaction.
Provides regular supervision and coaching for program team members, discussing successes and challenges to enhance effectiveness and efficiency of procedures and operation of the program.
Collaborates with team members to ensure proper interpretation and fulfillment of position functions, responsibilities, authority and relationships.
Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; puts team success over own interests.
Communicates necessary information in a timely and organized manner; invites and responds to staff needs and feedback in a timely manner.
Functions within the guidelines of the facility’s Code of Ethics and in accordance with corporate compliance.
Represents the program within the community at local, regional, and national events, as requested.
Assists in promoting and ensuring the organization’s mission, goals and objectives are understood and actively supported by the employees.
Performs other duties as assigned.