UNIV - Director of Clinical Operations - College of Dental Medicine

Medical University of South Carolina • Charleston, SC

21h

About The Position

The Director of Clinical Operations provides leadership and oversight for all clinical support operations across the College of Dental Medicine (CDM) clinics. This role is responsible for ensuring that dental assisting, dental hygiene, sterilization, and clinical supply chain functions operate effectively, efficiently, and in alignment with clinical care, educational goals, and regulatory compliance standards. The Director supervises the Manager of Central Sterilization and the Clinical Floor Managers overseeing dental assistants and hygienists on each clinical floor. They collaborate closely with the Directors of Patient Access, Digital Systems Education/Optimization, and Finance to ensure a seamless clinical experience for patients, students, and faculty.

Requirements

• A bachelor's degree and five years relevant experience in administrative services, public administration or business management.

Responsibilities

• Leadership and Staff Management: Provide leadership and oversight for all clinical support staff, including sterilization, dental assistants, and dental hygienists. Directly supervise the Manager of Central Sterilization and Clinical Floor Managers. Support hiring, onboarding, training, and performance management initiatives to ensure clinical support staff are competent, engaged, and aligned with CDM standards. Foster a collaborative, patient-centered, and provider-supportive culture among clinical support teams.
• Clinical Operations Oversight: Oversee day-to-day clinical support operations to ensure timely, safe, and efficient delivery of care. Establish and maintain operational workflows, policies, and protocols for chairside assisting, infection control, and hygiene services. Ensure that floor coverage for assistants and hygienists meets clinical demands across all shifts and clinic sites.
• Budget Management and Supply Chain Oversight: Develop and manage budgets related to clinical supplies, instruments, sterilization, and support services. Monitor usage, purchasing, and inventory of clinical supplies and equipment to promote cost-effective practices without compromising quality. Collaborate with vendors and purchasing departments to ensure timely procurement and delivery of clinical supplies and services.
• Interdepartmental Collaboration and Communication: Collaborate closely with the Director of Patient Access to align patient scheduling and clinical support workflows. Work with the Director of Digital Systems Education/Optimization to implement and maintain clinical technologies and digital documentation practices. Partner with the Senior Director of Finance to monitor spending, develop operational budgets, and identify cost savings opportunities. Serve as a key resource for the Associate Dean for Clinical Affairs on matters related to clinical operations efficiency and staff support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees