Director of Clinic Operations

I Am Boundless, Inc.•Worthington, OH

About The Position

As a Director of Clinic Operations, you’ll play a meaningful role in the performance, quality, financial stewardship, and strategic growth of Boundless Health’s clinical services, including primary care, psychiatry, and speech departments. Working in close partnership with an interdisciplinary peer leadership team, this role ensures clinical services are aligned, collaborative, and centered on whole-person care. This role provides direct leadership to clinical managers and lead providers, ensures high standards of care and compliance, and translates organizational strategy into sustainable clinical operations. The Director of Clinic Operations facilitates and supports growth and sustainability of the designated programs, owns department-level budgets, leads the development of value-based care models, and establishes robust audit, monitoring, and quality assurance systems. This role also plays a critical role in staff relations, culture-building, and leadership development across clinical teams. This individual collaborates closely with leadership and cross-functional teams to ensure consistent application of philosophy, policies, procedures, and strategic goals of I Am Boundless.

Requirements

Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or equivalent advanced degree.
5 or more years of progressive management or leadership experience in healthcare operations, clinical services, or multi-disciplinary environments.
Proven ability to manage budgets, monitor financial performance, and align operations with organizational strategy.
Strong understanding of healthcare quality, compliance, and regulatory requirements.
Experience with value-based care models, quality measurement, or alternative payment structures.
Budget management and financial oversight experience.
Strong organizational, leadership, and problem-solving skills with a commitment to continuous improvement and person-centered care.
Valid driver’s license and insurable driving record, if applicable.

Responsibilities

performance
quality
financial stewardship
strategic growth of Boundless Health’s clinical services, including primary care, psychiatry, and speech departments
ensures clinical services are aligned, collaborative, and centered on whole-person care
provides direct leadership to clinical managers and lead providers
ensures high standards of care and compliance
translates organizational strategy into sustainable clinical operations
facilitates and supports growth and sustainability of the designated programs
owns department-level budgets
leads the development of value-based care models
establishes robust audit, monitoring, and quality assurance systems
plays a critical role in staff relations, culture-building, and leadership development across clinical teams
collaborates closely with leadership and cross-functional teams to ensure consistent application of philosophy, policies, procedures, and strategic goals of I Am Boundless

Benefits

401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment– Immediately 100% Vested
Annual Increases
5 Weeks of Paid Time Off
8 Paid Holidays
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Free CE Coursesthrough Capella University to help Maintain Licensure
Employee Assistance Program (EAP)- Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)