Director of Client Success - Healthcare Service

UrrlyCleveland, OH
28d$150,000 - $200,000Remote

About The Position

Help a fast-growing healthcare technology company keep payer partners happy and growing. You’ll own relationships, solve issues fast, and show measurable results.

Requirements

  • 3–5+ years in payer-facing client success or account management
  • Healthcare or provider network operations experience
  • Comfort working with distributed clinician operations
  • Proven track record supporting value-based programs
  • Authorized to work in the U.S.

Responsibilities

  • Own payer and plan relationships end to end
  • Lead business reviews and share performance insights
  • Track encounter outcomes and identify early risks
  • Align internal teams for smooth delivery and renewals
  • Prepare for contract expansions and renewals
  • Communicate ROI clearly to payer partners

Benefits

  • flexible schedule
  • supportive team environment
  • growth path
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