Director Of Central Services

Howard County•Howard, MD

1d•Onsite

About The Position

The Administrative Specialist III (Director of Central Services) provides administrative oversight to the daily activities of Central Services Unit for the Howard County Health Department. Central Services duties include the facility management, inventory management, fleet management, transport and delivery, records management, and the Vital Records and Front Desk Unit. This position supervises one Administrative Specialist II, one Services Specialist, two Fiscal Accounts Clerks II, and one contractual Administrative Aide. This position also serves as Logistics Chief for the Department’s Incident Management Team. This position is 100% on-site .

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Three years of administrative staff or professional work.
Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.
Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Nice To Haves

Experience supervising employees.
Experience in customer service, for example: interpersonal skills and a commitment to providing excellent customer support.
Experience with troubleshooting and managing facility issues.
Experience with fleet management.
Ability to work evenings, nights, and weekends as needed.

Responsibilities

Facilities Management - manages all issues related to building maintenance and repairs, including coordinating with Howard County Government as necessary for all projects. Manages building access issues for Department staff (e.g. Issuing keys).
Inventory management – purchases, manages, distributes, and tracks fixed assets as well as consumables assets including water and paper for the entire department. Ensures the department’s inventory is managed according to State and County requirements. Oversees the telecommunications program for HCHD.
Fleet Management and Van Coordinator – manages and tracks all facets of the vehicle fleet including coordinating sign-out of vehicles, tracking mileage, addressing maintenance issues. Coordinates usage of HCHD vans. Ensures the department’s fleet of vehicles is managed according to State and County requirements.
Vital Records and Front Desk – establishes staff schedules, interacts with MDH to address issues, purchases security paper, counts and stores in a secure location.
Records management – ensures programs and bureaus manages records according to MDH record retention schedule.
Policies and Procedures – develops and implements appropriate policies and procedures to ensure that all appropriate State and county rules regarding issues under their purview are adhered to.
Supervision of Subordinate Staff - Approves leave requests and timesheets. Manages performance of staff by providing guidance, direction and completing semi-annual performance evaluations (PEPS). Addresses any performance issues in a timely manner and follows HR policies and guidelines when doing so. Facilitates staff development and training. Participates in the hiring process for vacant positions and onboards new employees. Provides onsite coverage as needed.
Other Duties - Possesses a broad understanding of HCHD services and can refer to other programs. Participates in necessary drills and exercises, responds to emergencies as appropriate, keeps abreast of policies and procedures in the program, bureau and department. Completes all required trainings. Participates in quality improvement efforts within the program.